BigPay – financial services Reviews

BigPay Reviews

Published by on 2026-05-21

🏷️ About: With the power to manage your money anywhere, BigPay has one purpose, - to empower you with essential financial services to level up your lives, one transaction at a time. With the flexibility of a mobile app and physical card, we give you the flexibility to improve your spending habits in one place.


       


Is BigPay Safe to Use?

We Investigate the app owner's website (Bigpayme.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
47.9%

🫥 Neutral
43.8%

🤬 Negative experience
8.2%

~ from Justuseapp.com NLP analysis of 134 combined software reviews.

Is BigPay Safe?
BigPay – financial services is very safe to use.
85.3/100

  Safety Analysis »»

Is BigPay Legit?
BigPay – financial services looks authentic and legitimate.
163.4/100



Read 20 Customer Service Reviews 😠💢

4.0 out of 5
Can’t sign up

Ok did anyone test BigPay before releasing it? The sign up process is: download app, click on sign up, enter phone number, get OTP. Sounds easy right? Well the OTP is a link that opens in Safari with a message that says “Please install the this app app from BigPay Store” with a link. Click on the link and guess what happens? BigPay Store loads. Talked to customer support and they said to uninstall and reinstall BigPay and get back in touch if it happens again. It happened again but I’m gonna move on to an alternative. Thanks bye.

This app needs to be taken down

BigPay as been holding users money and give no reasons for doing such.
Holding users money.
I have enough evidence for this. You can’t close peoples account and also hold on to their money. It’s evil.
You have done it to many people, I will be the last person you try this rubbish with.
Apple stop taking down my reviews as it stands.

Recovery passcode problem

I have a problem signing in BigPay . I do exactly what the this app support told me to. After clicking the link from sms. BigPay opens and ask for your passcode in numerical. The recovery passcode given to me in the email twice is in letters. This doesn’t make any sense. I wanted to gave up but i still got few ringgits left in this app account!!!

No ApplePay, Superb Low topup limit, Scammer lover

Terrible apps with no ApplePay support, superb low credit card top up limit and always receive scam from scammer, never ever able to reach customer service with poor in app chat function

Great idea, but buggy app

There are lots of features missing. The only available is top up and spend. Even not available to see refunds. Support chat working, sometimes it’s disconnect you, and you can’t send messages.

No real debit card support.

Used to be when I initially started using the service/app they had support for ALL debit cards. Including for those issued abroad. Not many months after I initially got onboard support for international debit cards were cancelled.

And now timing out while in the final stages of verifying payments is increasingly an issue.

2.37.3 version

Update today and app shut down when click agree for policy. Pls check.

No longer receiving notifications

Arguably this app has been really convenient in making day to day transactions, i especially like how every time i make a transaction and i’ll get notifications on my phone right the second. However after the first 2-3 weeks i no longer receive notifications anymore, it happens to few of my friends too.

Bug report

Have BigPay for a long time but in the new version it has a bug when i open it screen goes on flashing and cant use BigPay maybe a fix in the near future

funds topup

the one thing i don’t understand is why limit funds topup only 1k from credit card

I wish BigPay gonna support Apple Pay  soon

The best debit card for travelers. The reason I don’t give 5 stars is because they don’t support Apple Pay 

Good!

So far I enjoy using this. Looking forward for oversea spend and it’d be good if the card comes together with paywave. Thus the 4 stars

Awesome

Great app ever. Work flawlessly with FaceID. Pay friends and QR Payment is also perfect. Good exchange rate

Excellent service

Good to have you in my life

Copy PayPal please

I really hope this app could do what Paypal do now , im sure more global community will jump over easily 👍😬😬

BigPay 👍🏼👍🏼👍🏼

Convenient, fast & user friendly. Keep it up this app Team..

Best bank

Really useful and easy to use

Awesome ( Analytics - Conversions - Separate Profile)

this app has awesome Features
- They provide analytics for your spending in details (When & How much)
- When using overseas the convert whatever you pay to Malaysian Ringgit INSTANTLY
- You can tag your spent with 2 profiles (Personal & Business) and get monthly pdf report for each profile

NFC pay in near future?

Overall is a great product. Would be great if we could make payment using the phone (cardless). Looking forward to see this feature soon 😊

good

very good to use



Is BigPay Safe? 🙏

BigPay – financial services is very safe to use. JustUseApp Safety Score for BigPay is 85.3/100.
This assessment is based on our NLP analysis of 134 user reviews. Combined with the app store average rating of 4.0/5.

Safety Analysis

65.6% of users say app is safe 👍
65.6%

18.8% of users say app is risky 🚨
18.8%

15.6% of users have some concerns ⚠️
15.6%


Is BigPay Legit? 💯

BigPay – financial services looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for BigPay is 163.4/100 .
This conclusion is based on analysis of 134 user reviews.

🔏 Privacy & Data Safety

BigPay collected the following data from you:

  • Data Used to Track You:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data
  • Data Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data



How was your experience with BigPay – financial services? Post a Review




Features

With the power to manage your money anywhere, BigPay has one purpose, - to empower you with essential financial services to level up your lives, one transaction at a time.

With our physical and virtual Visa cards, the options are limitless – spend and save with BigPay across the globe.

BigPay automatically categorizes your spending across all your transactions so you always know where your money is going.

Transfer money to friends and family across the globe for little fees and competitive exchange rates.

With instant transfers via DuitNow QR, international transfers give you the ability to spend in Malaysia, Singapore, Thailand, and Indonesia.

  Contact Support
Developer:
BIG PAY PTE. LTD.

Contact e-Mail:

Website: