Sup - New Friends Reviews

Sup is great! I really do love it. It’s simple and easy to use. But in truth I still have some complaints that I hope the developer will please work on. I love that I can add other emotions that are not listed but the random list of emojis to pick from is a little limited and requires at times some really creative thinking to find one that will work for that emotion. Although sometimes those random ones do work really well such as I added volatile and used a 🌋. In this same area the limited characters for the words (especially when it’s only one more than the limit) is frustrating and leaves you trying to find a shorter word with the same meaning and the other options aren’t always shorter. It also seems to think that even my positive emotions that I make are negative ones in the statistics so the ability to mark it as positive, negative or neutral would be a smart addition. It would also be nice to be able to edit them but I am glad there’s at least the ability to add an afterthought. Oh and it was sending me notifications at first but it just up and stopped and now I forget to go into it as much as I would like to. It may seem like I have a lot of complaints but honestly, I really do love Sup and these suggestions if implemented (where possible) would make it even more lovable and I would for sure give it 5 stars. Thank you!

Sup has come to one of my favourites in just 2 weeks. I use it to track my feelings during some... periods of my life. It really helps to see what’s up with me in past days. I love it. BUT! Here’s something, that I think Sup can use to he improved. First of all - delete the “live chat” feature as I don’t see much use of it in along with other users since 90% of the time there’s no one to talk to. My personal opinion, don’t know about others. And... *sigh* the list of emotions.. which could use some work. 1. Remove the word count and 2. Let us delete default emotions if not suited for us so we don’t have to search for a specific emotion in a giant list. Another thing that i noticed is, that the “lately you’ve been feeling” feature, that works pretty accurate, but sometimes after I use 1 custom emotion, that i’ve made and used only once, it automatically shows it there, but... i’ve never used it more than once so how have i’ve been feeling lately only like that. I don’t know if it’s designed to show you the last emotion, that you inputted, but I think it can be improved in a way. As far as bugs, there aren’t any. I love Sup, but if there’s a way for these stuff to get fixed, that would be awesome.

I’ve been away from Mood (and my phone in general) for a while but finally updated and opened Sup for the first time in a while a few days ago. So I thought I should write a new review. First of all, Mood was always and continues to be an amazing app. I absolutely recommend it. The community here is lovely and incredibly supportive, as well.

Issues + Criticism (all incredibly small)
• One minor thing that I’ve also noticed is that the “space out” feature overrides any music I have playing. It would be nice if we could space out while still listening to our own music.
• Another is that we can’t add photos from our photo album to our journal entries. There is a camera option so that we can take pictures, but I usually journal at night once I’m already home and in bed, so I don’t really have any use for this method. I’d like to be able to add related photos or photos that I took during the day, though.
• There was an option to add later thoughts on our old journal entries, but this seems to have been removed. It looks like we can edit our entries though, but I’m not able to close the keyboard and save those changes? I’m not sure if this is an issue specific to my device or not.

A huge thank you to the developers. Sup has made a huge difference in my life. It’s a safe space and a community that I’m so thankful for.

Sup is really amazing and I love the layout of it. There are just a few issues I’d like to be addressed. I’d like the export option to support exporting to a format that I can send to Discord. Currently, it allows me to send there, but the popup for sending to Discord remains blank and I’d have to copy & past a journal to share it there in my own server. As for on the iPad, after tapping on save once the export is done loading, nothing happens, so I can’t even attempt to share anything at all from my iPad. I would also suggest an option to simply copy & past a link to Sup rather than have to send to someone’s number in my contacts because not all my friends and close acquaintances have my phone number, many of them simply being online from Twitter and Discord and other such sites. Overall, Sup truly is amazing, but these small issues are a bit annoying. If not for that, I would definitely give a 5/5 star rating; but as it stands, I’m only giving a 4/5. Once these issues have been resolved, I’ll returned to update my rating. I really do love Sup regardless, though.

I believe the age restriction should be 12+ or there shouldn't be one at all. People 16 and under go through serious things too. Sup may be the only place where they can vent to feel better, and you're taking that away from so many teenagers. That scares me because I don't want anyone to harm themselves or worse. The things talked about on Sup are not that bad, yes people will talk about abuse and trauma, but 12+ go through those things too. I was 13-14 when I was sexually abused, and a sexual assault last year. I got Sup when I was 15, and it has helped so much. I have helped people also, I am currently 16. Still struggling with trauma, and Sup is my only place where I can talk to people who have similar problems. I met three people who are very nice and we have helped each other. I hope the developers of Sup reads this and take this into consideration, because I believe you made Sup so people can feel better. This age restriction goes against that, so please change it, and if you have read this far. Thank you and sending ❤️

Why can’t we add pics to entries anymore?
Also how do we turn off those live notifications?

I love Sup and the update is cool. Especially the journal prompts!! However, I do miss some of the old features. For one, the mood graph. Also the entries should definitely have dates/times. Time stamps are so important when journaling moods, please bring that feature back. Oh and what happened to journal editing/updating without writing an entirely new entry? Especially if the time isn’t recorded. Not too sure if the screen changes color with moods anymore either. I have that feature turned on, but I see no change. I noticed a few glitches with the update, but that’s to be expected. Like sometimes the left side of my entry screen doesn’t fully show what I’m typing? Also the calendar can’t find any of my old entries before the update when I click certain days that I’m SURE I wrote an entry for. A lot of the new/updated features are confusing. So I’ll stay away for now. Just want to journal, upload pics and track mood. Great app overall. I recommended it to a few friends.

I joined Sup in the hopes of being able to connect with others and find ways to help as best as I can. This included posting connections to various crisis intervention options. Today, a moderator reported my check in for containing this info, and then DM’ed me demanding I remove all numbers from my profile as it is “against app rules.” I asked to see these rules and to show me where they state that users are prohibited from posting resources for crisis intervention service. They did not respond. I clearly understand why personal phone numbers, websites, etc should not be posted, but I was threatened with a ban for posting numbers for services that can quite literally save the lives of those experiencing mental health challenges or crises. For an app that encourages its users to “vent” live or if they are experiencing panic attacks (I.E a mental health crisis) so they get support, threatening to ban a user for attempting to provide access to a crisis counselor is sanctimonious. If you are considering using Sup, I would encourage you to skip it and find support through a crisis intervention center. You are not going to find any type of solid support system on this social media platform.

Sup is great, you can speak your mind freely and not worry about others misjudging you. However I feel like Sup needs more. People should be able to respond in more ways, maybe something like custom responses on “let it out” posts. That way people don’t feel like there are bots responding to their feelings. If Sup is made for people to be themselves add more features that would allow that. “Let it out”. I understand maybe the current limit to responses to to keep away from hurtful comments and negative things but that shouldn’t keep people from being and expressing who they are. I don’t see how someone would purposely go on Sup and ruin someone’s day. Give us more freedom with our feelings, let us talk to others and help them. Especially vent live, I know it’s made for people to say what’s on their heart love but it’s not enough time, and what if someone has something really helpful to say that might cheer the person up on the other end. But all we can do is respond with some emojis. Help us help you build a better community.

Over that past couple of months, I have searched for a way I could express my emotions in a way that only I could read or see it. Whether it was apps, websites, journals etc. Frankly, I gave up and kept everything to crowd up in my head. It was stressful, very stressful. I came across the mood app while scrolling through the Internet. As soon as read the reviews and what the mood app was about, I was quick to download (not to mention its free!)
Its been 2 months now since I've used the mood app and it honestly is a breath of fresh air! I love how you can use emojis to identify your emotions and set a location, picture and write about your emotions. The mood app also lets you write about your afterthoughts and keeps up with your positive and negative emotions on a mood overview. I do like that you cannot edit your emotions after sending them, as I have tried before to edit one of my own to make it seem less, well... Pittyful.

Thank you, Mood App!!

I want to thank the developer(s) for Sup, it's rare to find an entirely free app that is so well produced with the user completely in mind. Giving everyone the opportunity to access emotional tracking without an IAP of $50+ or a subscription plan is honorable, and I'm grateful. I know that devs need to put food on the table and I respect that completely too, but access to these self-oriented apps that are functional is limited largely only for people who can afford it, and Mood stands out because it provides something to kindly meet everyone of any status's needs for tracking on the same caliber of app functionality.

Sup runs extremely smoothly on my iOS 11 iPhone, it's simplistic but also powerful enough to log valuable, useful information for future reference in mood and behavior tracking. I appreciate that Sup doesn't feel bloated with uh necessary graphics or features as well, everything is fast and intuitive.

I love Sup. It’s helped me through some really hard times. I journal at least once sometimes 3 or 4 times a day. It really helps me to reflect. BUT- there are some things that I would change about it.
1) this needs to have an auto save feature when typing journals. So many times I have been writing a journal and lost the entire thing because Sup froze and glitched. So frustrating. This should really have a place to recover drafts if that happens.
2) the only other thing I would change about Sup is bring back the feature to reply to your previous journals. I liked going back and revisiting old moods and then reflecting on those with how I’m feeling the next day or later. Replies should also be marked with the date and time for future reference.

Other than those things, Sup is wonderful and it’s helped me tremendously. Highly recommend to anyone struggling with self-understanding, depression, anxiety, or just wanting a safe place to vent.

first of all i would just like to start off by saying, it’s not FRESH. if anything, it’s stale. i’ve used Sup for about a year and a half, and i’ve rlly enjoyed it. this new update has gotten rid of my most favorite features. when writing a journal, u can now only add pictures that u take directly in Sup . i liked it a lot better when u were able to choose pictures from ur camera roll bcuz i was able to link the pictures to what i was feeling. another thing i liked was how you were able to look up words or phrases in your journals. this feature was taken away with the new update as well. i liked to use this feature to compare how i was getting along with certain people in a span of time. and the last feature i miss is the time stamp of the journals. when reviewing past journals, it’s now difficult to understand why i was feeling that way because i can’t pinpoint where i was bcuz i am now unable to see what time it was when i journaled.

First time using it and I so needed this! Thank you!! I feel now I don’t have to blurt it out on social media for everyone to judge me. Rated -5

Update-4 The reason I rate for 4 stars is because I wish we could respond to the people who really need feedback. Or allow us to connect one on one privately. In some way. Maybe even have preset text options to send to them. So they can at least get some feedback if they want it. At least have a choice to get a response or for others to just listen. But I definitely would like to have more interaction. Possible video with them. Maybe they need to meet a new face.. and I also would like to be able to select my own emojis and not just the selected ones. Because some don’t apply usually to the one going live to vent. Just my feedback. With some suggestions.

Otherwise I agree with other reviews! It’s an awesome app! Thank you. I see I’m not alone in this. Others have actually said the same. Which I didn’t know until I went and read some reviews after posting my own.

Sup allows for so much. There are no ads, and you don’t have to pay to get the original content. Also, you can fully customize with emojis and add you own moods and it’ll still track moods for you based on the positivity you set for the mood! It has a great community and provides a safe place for people w mental health issues, for LGBTQ, and other people who want a place to vent. They allow a platform for people to vent and express their troubles and for others to respond with pre-set responses. It’s very carefully designed so that there can’t be negativity. Also, everyone’s anonymous, so it’s safe. There’s a vent live which allows for more support, though, and this community is just so nice! Overall, surprisingly great community and nice mood tracker. I would pay for Sup to be honest, I’m so in awe that they make it free with no ads or anything, it’s just amazing.

I really love Sup! It’s helped me quit a lot actually. While the idea is amazing and has a great porpoise, there’s one thing I kind of disagree with. Before, you could go live then go live again, but now you can’t. While I understand the developers don’t want the love department to be abused and spammed, I also don’t like having to wait. You see, you can go live about something and some people will give you advice or hope and let you know you’re not alone. And I’m a person that feels guilty if I don’t not give credit and thanks to those whom deserve it. And with this, you can’t say thanks or that it helped or show any gratitude. Other than that, it’s amazing. And the community is amazing too. We all set our own rules in a way, a rule list that we kind of made. No putting others down, be understanding, and help those you can. It’s amazing, and I love Sup

So I actually really love Sup- it’s refreshing to look back at my past moods and see how I was feeling, it helps. I also really like how you can add pictures, locations, and even create your own moods for your entries. I love love love the ‘afterthoughts’ section where you can update your entries :) Additionally, the love streaming, venting sessions, and community is so so helpful and really great.

The only reason I am not giving Mood 5 stars- which they deserve- is because sometimes I make mistakes on my entries, so if I enter them, I can’t go back and edit them later, I have to deter the whole thing and re enter it :( Secondly, it would be so so helpful and appreciated if users were able to log a mood from another day or time. I know i have really wanted to enter some things that we past, and it would mess up my log calendar so I didn’t.

Overall, I love Sup and it helps me and my mental health a lot :) I recommend Sup 3x over!!

I love Sup. It’s amazing and is an easy way to anonymously support people and lift their spirits. Just a few little things I would like to be changed. It says I can’t “let go” more than 3 times in an amount of time, which is kind of irritating when I’m trying to write down at least one message in each category to support people and try to make them smile. It would also be nice if we were allowed to send our own emojis when supporting someone in their messages but I understand if you can’t make that happen. Keep up the amazing work, Sup is a wonderful thing that is definitely helping millions of people who need to talk about things they don’t usually have the chance to talk about!!😁 I’m very grateful for the work that’s been put into Sup.
~Echo

I love Sup is because it doesn’t give any ads and the interface is very simple and clean! Okay but there are some features the developers should try if u like, this is just a recommendation not mandatory haha. Okay the features that I suggested are u guys can make a private mode account that only wants to write their journal because I’m that kind of people and I wish the journal have the edit mode that can change time and the content of the journal, is still because I’m not writing it daily most of the time and I just write all the contents in a day in each week. So is best for me if the edit features have the time changing and the content edit will be great! Thank you for developing a good app!

Updated review (2/6/20):
I’m super happy with the updated look, it’s still a little buggy but not nearly as bad as when the screen would freeze for days (yes, DAYS).
I like the new look, and I like the reorganization, just takes some adjusting.
Cons: I can’t mind the mood graph anymore? I dont know if it’s still there or not but I liked that aspect of Sup before.
Also I still wish there was somewhere journals would go separately, but I see there’s a star system now to mark them, not sure if that means those specific entries are saved somewhere else??
A little more clarity in Sup and I would def give it 5 stars ☺️

Original review:
I really like Sup. It’s simple to use but also has multiple useful features. My biggest complaint is that it has been buggy since I downloaded it, and sometimes just won’t open, and it’ll stay on the loading screen. Force quitting doesn’t help.

Other smaller things that aren’t really complaints include more mood customization. I like the moods it includes at first but I wish there was a way to edit them or delete them. Another thing is I wish there was a separate section where your journals went to instead of just in the feed.

Overall great concept and I love the venting to other people options. Just needs a bug fix :)

Another update: I do love Sup and have come to rely on it. I wish I could export my data though. I also really wish I could choose the colors. Purple and red? It hurts my eyes. I kind of can’t believe I can’t control that as the user and I turned off the color change feature because it was even worse.

Update: after 2-3 days, Sup is suddenly working again. Have no idea what happened but I will update my rating.

I loved Sup and used it extensively for months. I would happily pay for Sup. But all of a sudden yesterday, it will not open. The support link doesn’t work. There is no other way to find out what happened. I have no way to export my data. Basically a sudden and terrible user experience with zero explanation. I checked for an update, restarted my phone, blah blah blah. woukd rate my mood around this as disappointed, irritable, sad.