Hostaway Channel Manager Reviews

Hostaway Channel Manager Reviews

Published by on 2024-10-29

🏷️ About: Hostaway is a channel manager, property management solution and booking engine. With Hostaway you can manage your vacation rentals properties on more than 150 sites from one app.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
67.3%

😎👌🔥 Positive experience
19.2%

🙄💅🫥 Neutral
13.5%

~ from Justuseapp.com NLP analysis of 156 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Hostaway offers a high level of sophistication in both features and personalized service at a reasonable price point.

- The software helps manage vacation rental bookings and concierge services, leading to increased occupancy and revenue while working more efficiently.

- The onboarding process is great, with a tech advisor assigned to walk users through the entire process, including setting up new channels and integrating websites.

- Hostaway is a strong channel manager tool for 10-40 apartments, with a responsive team.



Read 8 Customer Service Reviews 👿🤬😡😠💢😤

4.1 out of 5

New version is FULL of bugs.

2022-05-21

Please revert to the previous version. This new version is a mess

HORRIBLE

2022-06-22

HostawayChannelManager is awful. The company is awful. They say they’re “updating it with new and exciting things every week” but the reality is they’re fixing all the bugs constantly. HostawayChannelManager doesn’t reflect what their program on the computer does whatsoever. Oh and not to mention, the customer service is atrocious. They’ll get back to you days later with one response. When you respond to that, be ready to wait another few days before you hear back again! Unfortunately if something is actually going wrong you can’t rely on them to be there to help you through it. Also, their prices are 5 times as much as their competitors for absolutely no reason. Do yourself a favor and go to Smart Bnb or literally ANY OTHER company that does this.

Crap

2022-07-23

Couldn’t even sign up. Typos in first page

Incredible service and features

2022-08-24

This level of sophistication in both features and personalized service is usually not possible at the price point. However host away really does both these things so well whole charging half of what did other managers charge. Best business decision I've made since beginning with Airbnb years ago.

Hostaway saves is time and helps improve revenue and efficiency

2022-09-25

I spent a lot of time looking for a viable software to help manage my growing vacation rental booking and concierge service. Hostaway has been a great choice to help us grow our business, increase occupancy, and maximize revenue while working more efficiently.

Great PMS!

2022-10-26

My company, Stay Rogue, is using this software and we really like it. It provides everything we need and the onboarding process was great! HostawayChannelManager could use some work but I know they are working on making it better!

Value

2022-11-27

For the cost it’s a strong channel manager tool for 10-40 apartments. Responsive team. The ui for messaging is a bit cluttered but it’s a good value.

Wonderful Support

2022-12-28

I was worried about the complexity of setting up Hostaway but they made it easy and fun. I was assigned a tech advisor who met with me several times on Google Meets. Celeste walked me through the entire process including setting up new channels at Trip Advisor and Booking.com. She helped me get my website integrated too!



Is Hostaway Channel Manager Safe? 🤗🙏


Yes. Hostaway Channel Manager is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 156 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for Hostaway Channel Manager Is 22.2/100.


Is Hostaway Channel Manager Legit? 💯


Yes. Hostaway Channel Manager is legit, but not 100% legit to us. This conclusion was arrived at by running over 156 Hostaway Channel Manager User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Hostaway Channel Manager Is 37.8/100..


Is Hostaway Channel Manager not working? 🚨


Hostaway Channel Manager works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Hostaway Channel Manager? Post a Review




Features

We support Airbnb, HomeAway, Expedia, Tripadvisor, Booking.com, 9flats, Innclusive, Wimdu, Owners Direct and many other channels.

Communicate with guests, manage payments, receive direct bookings and adjust rates and availability quickly and easily.

The mobile app gives you and your staff a real-time overview of all your guests on all your properties, from all connected channels.

Hostaway is a channel manager, property management solution and booking engine.

With Hostaway you can manage your vacation rentals properties on more than 150 sites from one app.

  Customer Service/Support
Developer:
Hostaway


Website: