Contact USMLE-Rx

Contact USMLE Rx Support


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About: USMLE-Rx (by ScholarRx) Ready to own the USMLE and master medical school? Now
you can access any high-yield USMLE-Rx tool in one great app!* Get on-the-go
access to USMLE board-style questions, Rx Bricks, flash cards, and videos. The
only app created and approved by First Aid authors puts the power of USMLE-Rx in
your hands.



USMLE Rx Customer Service 💢

Hard-to-find customer service info can be a red flag. Is USMLE Rx Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MedIQ Learning, LLC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit USMLE-Rx Website

Privacy Policy: https://www.usmle-rx.com/privacy

Developer: ScholarRx




Privacy & Terms:

https://www.usmle-rx.com/terms-and-conditions/



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4 Most reported problems 😔💔

4.7 out of 5
Simon Carvalho
2025-12-22

Hello. I have been trying to get this corrected since before Black Friday. I kept trying to purchase Rx36o - 12 month plan since before BLACK Friday. The offer 50% off. Re Howeve the web error will not remove an expired credit card. Hence i cannot add a new credit card.to ppurchase any UUSMLE RX. If you manage to correct the glitch, iI'll ppurchase the 12 mmonth plan for 50%off - (Black Friday ooffer i tried rrepeatedly to buy Thank you Simon Carvalho 3236 Brunswic Ave S St Louis Park MN 55416 simplemedicine@redacted 651 272 9054

Frustratingly unreliable

2025-03-16

by MMMMSSS11

Paid for a one month subscription to try out your service before my end of year exam. Not only does your service go down the day before my final and I can’t log into my account, but it goes down in the middle of a practice test.

On top of that the error I get says “We can’t connect to your device right now, please try again” so I tried for over an hour to get it working again thinking that it was an error on my part. My computer or wifi or something. What it should have said was “Our service is down right now, please try again later” Or it should just be much more reliable. This is after having several issues staying connected during practice tests as well.

Not only am I mad that I wasted my money on a month subscription but I will definitely not be renewing and will be advising all that I can to stay away.

Great potential but frustrating

2025-03-17

by Flav T

Such a great idea to have all the quizzes and Qmax question along with the first aid book. As a de gal student studying for CBSE I love the extra information and not just going through the book alone.
However so frustrating:
1. Why is your website sooo battery draining. If I use your website every day it will destroy my Mac battery within months.

So I have to use app on my iPad
1. No way to access text on this. Is it so hard to have the little excerpts go with each video?
2. Why is there no way to speed up the videos on iPad? It’s not that hard to build that into the app
3. Why is there no way on desktop or app to access first aid as a whole? I don’t want to be confined to the one section and I know I can click to another but I should be able to see entire book. There’s already a PDF for that. Why don’t you guys include that with the app?

I love the UMSLE-RX info wise but it’s so difficult to use and it’s so frustrating cause I almost paid half a grand for a 2 year subscription and I shouldn’t have to deal with that. I would literally give a 5 star rating if not for those 4 problems I outlined

Latest update ruins Bricks

2025-03-18

by Killer Of Mèn

iPad 7, iOS.
To Developers: you ruined the bricks with your latest update. Everything is crushed. I feel suffocated with the new layout.

I have to do bricks All day bricks for school. Study exclusively from my iPad 7. Everything was fine and dandy until the latest Rx update. Now, as I scroll through the brick, I feel suffocated by th new layout. There’s no margin. The font goes from border to border. It’s like, use margins people. The whole layout is such a headache that I’m complaining to the school.




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Why should I report an Issue with USMLE-Rx?

  1. Pulling issues faced by users like you is a good way to draw attention of USMLE-Rx to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a USMLE-Rx customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using USMLE-Rx.


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