Contact Clean Email Inbox Cleaner Support

by Jake1107

This app fits a need I have almost exactly, BUT the app is unreliable at best. It does not support 2 step authentication if using iCloud and the app specific password that can be generated as a workaround has to be typed in every time you return to the app. Reached out to the developer regarding an issue I was having with the app specific password only working once or twice before seemingly expiring and their response was just to point the finger at Apple as the reason for the issue. Never mind that I have two other apps that have been using app specific passwords for soo long I forgot they existed until I had to delete the 6 I had created for this app and noticed them in the list. If looking for an app for a one time use to clean your email... maybe you could tolerate all the issues, but a non-starter if looking for an app for ongoing maintenance. Developers really need to put that subscription income back to work... FaceID or user friendly login, support for 2 step authentication, bug fixes (even with tooltips), etc. Would be a software I could see myself paying for if/when all these are resolved.

by 1funlady11

I had high hopes for this, but unfortunately I didn't keep it more than 10 mins b/c: 1. It ran slow on my iPad mini, and I had to close and reopen to refresh it. 2. The multi select feature I can get from using the mail client's app (yahoo, gmail, etc) and those apps are free. I guess if your mail client doesn't have a native app, then this could be for you, but I don't hav3 that issue as of now. 3. I don't want to pay $50 per year for this. That's almost half my annual anti virus license. Also, I'm wary of subscriptions through iTunes, based on past experiences. Last time I had an issue with the charge recurring 2 months past cancellation. Ultimately it got fixed by iTunes banning that payment method from my account. I don't have time or patience for that again, especially when I can get the multi delete feature for free through native mail apps. If they find a way to build an auto unsubscribe feature into this app, then I'd be willing to give it another try.

by MandiFaye

When this app works, it’s great, but in the almost month I’ve had the paid subscription, I’ve spent most of my time trying to get it to work. No matter which of my devices I use, it is difficult and buggy from login on. Reading the faq, I thought I had to email them to unsubscribe, so I did, letting them know their app wasn’t working at all for me. I received a snarky reply from Marius that if the app “wasn’t working at all” (quoted) they would be out of business. As I told him in my reply, some services (once I was finally able to login) mysteriously started working after I emailed them, but of course I have now unsubscribed on principle. Spend more time improving your app and less writing rude replies to your customers.