Contact Sonic Boom Wellness

Contact Sonic Boom Wellness Support


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About: When you dive in and play with the Sonic Boom app, you'll build better habits
with just a few taps! The Sonic Boom app is designed to inspire and support
DAILY health-habit improvement. It’s a supplement to the Sonic Boom web
application, offering on-the-go access to social-recognition tools, at-a-glance
views of healthy activities and stats, and ample opportunities to hold yourself
(and others) accountable to healthier beh.


 
  2026-05-11

Sonic Boom Wellness Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Sonic Boom Wellness Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sonic Boom Wellness, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Sonic Boom Wellness Website

Privacy Policy: https://app.sbwell.com/terms/privacy

Developer: Sonic Boom Wellness





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3 Most reported problems 😔💔

2.8 out of 5

App requires you open to open it daily if you want credit

2025-02-28

by V0ld3mort

You have to open the app daily to get your data to show up on the leaderboards. Which is interesting because the app seems to retroactively grab and apply your data to your personal charts, just not the leaderboards.
So it seems this is an issue with how this was built or potential a product direction issue. Maybe it’s an intentional decision to drive up DAU’s.

At the end of the day is just creates a pretty poor use experience if you don’t build a habit of opening the app everyday.
Which I would bet contributes to employee churn which then eventually leads to Organization (client) churn.

Ranks hosed again

2025-03-01

by TN-Gary

Looking at goals and where you rank each day compared to others. It does not rank correctly, even seems random at times. Says I'm ranked 21, but I'm 8th in steps. Been this way all month and figured it would get fixed someday. Contests and such are worthless if the app can't maintain simple order.

Also it seems different devices pull different results or people manipulate the data. Some people show few steps or miles yet burn 10,000 calories. Some of this early. Calories burned vs active calories used by iPhone seems way off. Not comparing apples to apples. Needs a lot of work.

Inconsistent and barely functions

2025-03-02

by Doomygloomy

Doesn’t work well. Seems like it needs a lot more work. Desktop and mobile accounts are not syncing. Can’t track things. It lists contests but there’s nothing to click to complete them. When you do complete them, it doesn’t save it. This is tied to my company and saving money on health insurance. Unacceptable.




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Why should I report an Issue with Sonic Boom Wellness?

  1. Pulling issues faced by users like you is a good way to draw attention of Sonic Boom Wellness to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Sonic Boom Wellness customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sonic Boom Wellness.


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