Contact Logo Maker Support

by Cmorganfirm

The app is great to use, its easy, fast, intuitive, and has lots of designs. The biggest problem is that it is unreliable. After making several logo designs and using some I can no longer access my completed logos to edit them or re-save them. I can see them as thumbnails in my complicated folder but they are blank when you click on them. As you can imagine this is very frustrating because once you use a logo a design you want to continue using the same one for brand consistency. I’ve tried making the logo over again but I ran into another problem/flaw. For some reason the available fonts change at random. So for some text there are a large number of fonts available but then in the same project with a different text box there are only a fraction of the fonts available. It makes it impossible to have consistency within the same project. So as much as I love there attempt I can’t recommend anyone purchase until these issues have been fixed. Again the app itself works great when creating a new project it’s after you save something that you lose your work and you won’t be able to recreate it.

by Party Pooper33

first, you are pretty limited in designs for your “logo” in general, but even so, for most of them you need to pay for. If you DID pay though , the designs are not worth it. Although i still managed to make something, since i just needed to write a small text in a font and a border. I downloaded it barely since, a lot of the download options need payment. The colours were different than how i made the text. Basically my finished project downloaded different than how i made it.
Also in the new years design section, the year said 2019 and its 2022 so.. maybe that explains. No one took care of this app since 3 years ago.

by MrsAllen14

I bought this app on my MacBook in 2019 and it works flawlessly! I tried do download it on my iPad signed in with the exact same log in information and it will not restore my purchase and show my work. I reached out of support and showed them that the log in in the App Store is the same and the error in addition where I paid and they said it’s not there error.

Well let me update everyone as they responded via email and said I have to purchase a SEPARATE subscription!!! Per Apple policy which is bull$hit because I had it on my iPad and MacBook previously but when I got a NEW ipad I could no longer access it in my new ipad.