Contact MistAI

Contact MistAI Support


Company Name:

About: The Mist AI app is designed to help in installing Juniper Switch(es), Wan edge
routers, Mist edge, and Mist Access Point(s) for easy on-boarding. Mist AI
supports the user roles mentioned below: • Admin role: Access to all the
application features.


 
  2026-03-03

MistAI Customer Service 💢

Hard-to-find customer service info can be a red flag. Is MistAI Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mist Systems



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Mist AI Website

Privacy Policy: https://www.juniper.net/us/en/privacy-policy.html

Developer: Mist Systems




Privacy & Terms:

https://www.mist.com/documentation/mist-ai-mobile-app/



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3 Most reported problems 😔💔

4.3 out of 5

Cannot see switches anymore

2025-03-29

by Trav8840

I used to be baked to see the APs and Switches in an account. Other people I work with non Apple products can still see the switches but since last update I cannot see them anymore.

Nice to have a mobile option.. a few key features missing

2025-03-30

by LexisLuther

Would be nice to have an option to upload photos from library rather than being forced to walk to the location to take new pics onsite. (An option to upload pictures in the web console would be nice also). In addition, an option to specify mesh (relay/base) would be nice in the mobile app.

Mist AI App

2025-03-31

by Melliottfl

Super easy to onboard Juniper APs and switches




Have a Problem with MistAI? Report Issue




Why should I report an Issue with MistAI?

  1. Pulling issues faced by users like you is a good way to draw attention of MistAI to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MistAI customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MistAI.


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