Contact Match Tennis App Support

This is definitely not easy to use, nor does it save time. It’s just another layer in the many layers we are already using. If we’ve got to enter our player USTA numbers, why don’t events filter in automatically? What an extreme hassle! When I finally did get everything entered about half the time the competitor button wouldn’t even engage. How about adding a feature that says, ‘You’re about to disconnect your player. Are you sure you want to do that?’ I accidentally disconnected a player multiple times and not even sure how this occurred. If I’m following a particular child for a particular age group, isn’t it obvious that the same child with same USTA number would also be my child in the next age group!?! Very frustrating app. Would NOT recommend!

If I could give this app a ZERO star review I would. I don’t know how you can charge $10 EA Month for app that is MANDATORY and have so many issues. It’s like you don’t care about the feedback. 1) I’ve used this APP three times for my son’s tournament and it crashes, sends a notification (30 mins into the match) LATE if it sends one at all. 2) why make this mandatory if an official is going to sign players in anyways 3) inconsistent on how the score is to be submitted. This fee is really ridiculous on top of the tournament fees, especially for junior players who only play 1-2 times a month. You all need to get this figured out. VERY FRUSTRATING TO USE!

I honestly can’t believe USTA is using such a bad app for tennis tournaments. I get that we are in difficult social times, but honesty, this app makes things worse. Pages don’t load or refresh, notifications come hours late (and thus will make you late for your match), it duplicates names, doesn’t consistently validate check ins, navigation is horrible... etc. I will never use this app again.