Contact SwingVision Support

by Aaplmath

Swing used to be my go-to tennis workout tracker, but it's impossible for me to recommend it anymore in light of the veritable litany of bugs that have rendered the app almost unusable on watchOS 5. When the app finally manages to start a workout, glitches pervade the in-session experience: sometimes the Settings screen will persistently appear and make it impossible to view in-practice stats (or even stop the practice), workouts often fail to get saved to Apple Health, pressing the “Stop” but won’t actually stop the session…the list goes on. The Swing watchOS app has always lacked a little bit of polish around the edges, which is fine, but this degree of usability-hindering behavior often leads me to just use Apple’s Workout app and spare myself the headache. Were these issues to be ironed out, this would once again be among the best apps for an Apple Watch-owning tennis player available on the App Store.

by AD Vegas

As a former player and now professional coach I was really excited at the potential it had. Backed by Roddick and Blake I was expecting more accuracy and more user friendly. It has issues tracking serves and the data gets mixed up on practice sets. It also wont let me dial the court in from the apple watch if youre playing a set. Its almost impossible to line up the line to the service line in the blaring sunlight without the apple watch. Not so much an issue at night. App has trouble with shadows. My thoughts are its really great but not worth paying that much monthly with all the glitches and the data not adding up and contradicting itself. This is an issue if youre coaching high level players not so much if youre a club player looking to have something cool to practice with. Will give it another shot for a month to see if they resolve these issues.

by Infield Line

I will be right up front, I am just getting started with app, but an actual manual would be very helpful. FAQ is pretty much a sales tool

For instance, you have to allow app to access video, mic etc which makes sense, but should be part of app installation, not something you discover trying to use it in a practice.

Sometimes it asks if you want to start recording from Apple Watch (yes), sometimes it just starts recording before you have even mounted on fence.. Why?

It seems like a useful app, but setup, start/stop needs to be clear and bulletproof.

Also, I would like a copy of raw match video saved in my photos. That appears not to happen, so can only access/share/ through their app. I assume that I have option of sharing my videos with the rest of SwingVision users or not. I do not want to have my match data out there in the cloud

Hope I will get to where this is an easy useful tool