Contact ABC Legal Services Support

by Deanna24FL

Unless you want to waste time and energy serving for half the rate you can get working for law firms directly, do not waste your time with this company. They will tell you how great a job you are doing and then after a short amount of time or at any point for absolutely no reason, they will send you an email and say you are no longer working for them and completely cut you off. I believe ABC legal to be a dishonest company, which uses automated process, to rule everything, rather than looking at information and getting the big picture with regards to process server success. I chose to work for ABC for a while, when I was slow as filler work, but I soon found out that unless I was willing to jump on my days off and drive 25 minutes out of my way to attempt a paper that I knew was a waste of time, as I’ve already been there two or three other attempts prior, that this company was going to harass me. They will regularly change pay on jobs after you agree to take them. There are many more things I can say, but the bottom line is, as a professional, you are better than this. Get your own clients, do not work for this company.

by Therealtrabo

I used to get over 100 jobs a month from ABC and I was very efficient in my work, especially considering I had such a broad area that I operated in. There were numerous jobs that should have been non served that the system would automatically say I need to continue attempts on when I knew for a fact it was useless, and sometimes when I communicated that with the support team I would get the same answer: please attempt again to confirm XYZ. Very nerve wracking that you hire me to do my job, I do it well for nickels on the dollar, and you don’t trust my judgement with simple situations. Then after several months of that, with no email or message or anything to warn me, I woke up one day and all of my areas were gone. They had been given to other servers and I had been given no notice. They did the same things to my parents after my parents did work for them for about 2 years. So they have no loyalty or respect for the servers who work for them and I would recommend starting your own business and working directly with law firms. I’m making good money on my own doing way fewer jobs now than I did for ABC Legal.

by Natalie806

My serve area is more than 50 miles from my home. A commute that I do not mind at all. As I love the drive. BUT when the app crashes left and right, their built in GPS is so far off. Most of the homes I serve don’t have addresses out front and so you rely on the GPS to get you where you need to be. Another thing is that you report that someone doesn’t live at an address and they want to you still attempt that address. OR tell you to talk to neighbors to get the address resolved. Some of the addresses that we get from individuals when we call them aren’t even on GPS and that thrilled every thing off. It’s such a mess. And we aren’t allowed to ask people for ID. We have to trust them if they say they are a person or aren’t that person. It’s so frustrating. I’m rather new to this whole thing but it’s not rocket science. I just wish the app was more reliable. They do tell you to delete and reinstall the app BUT then try to blame your phone. BUT when the same issues happen on three different phones and an IPad that tells me that it’s not the devices. It’s the APP. Their algorithm stinks.