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I received a notice today that I had been suspended from Upshift. The first time I got a strike was simply because I had to drive from Fort Lauderdale to Miami in very terrible weather conditions. It was storming really badly. I even tried my best to go, but could not see anything while driving, so I decided against it last minute to avoid getting in a car accident. Since there is no way I can call to let someone know why I had to cancel, I had no other choice but to cancel through the app and risk getting a strike. The second incident was because I had misread what the uniform requirements were. I had confused the uniform for a last shift I had with the shift I had today and, unfortunately, was sent home. I was supposed to wear a black shirt, but had a white shirt on instead since it was the uniform for the last shift. I was sent home for this which is understandable. However, I received a third strike for leaving early, but this decision was out of my control because the manager asked me to leave. Unfortunately, because of this, I was forced to clock out before 3pm. Which, in turn, caused an account suspension. It hasn’t even been a week since I got hired and am already suspended.

I have gotten only one job since I went through the very quick process of orientation. You get very little information besides the video during orientation and the person holding it in AZ was not very helpful at all with questions. I asked about my background she shrugged and waved it off and said it wouldn’t matter. Yet I’m still here just getting paid for my first and LAST shift I ever got on this app. Then when you try to contact support it like your talking to a bunch of bots even though they claim to be real agents. The answers they give are very closed ended and they don’t really go into depth about your questions or concerns. It’s like you ask a question and it’s just a automated answer. Simple with no real meaning to help behind it. This is the 4th app I have tried that has ran background checks and I’m just confused as to why backgrounds are done for day labor!? I never had a background at day labor so why are you guys asking for workers but being picky with who you take on? Trash the app and find something more reliable than this trust me! I give it a zero star

I signed up for this as a food and beverage professional who is used to making up to $65 plus an hour for banquets. The pay is way too low for service industry work and the one time I actually picked up a shift I had to cancel last minute because I ended up with Sepsis and was in the ER for a week. And when I did late cancel and explained my situation Upshift wanted access to all my medical records and documents via a secure link which I thought was strange because that’s a HIPAA violation and when I tried to send pictures from my hospital bed and the date and time on my medication and bracelet it wasn’t good enough. It’s honestly ridiculous but I wasn’t super upset because it was a banquet gig paying $18 an hour which is poverty anyway. And this app just like Qwick extorts service industry work by paying extremely low wages for the position. And no one wants to hire Upshifters or Qwick workers because people that work on these apps are considered a joke in the food and beverage industry.