Equideo app not working? crashes or has problems?

Equideo Status

Last Updated on 2018-12-14 by Apptree SA

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Crashes

50.0%

Not working

50.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Equideo? Report Issue

Common Equideo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Equideo app on iOS and Android devices. Solve all Equideo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Equideo iPhone Issues and Solutions

Equideo iOS app crashes, not working, errors
Equideo iOS app network issues
Equideo on iOS has black/white screen

Equideo Android App Issues and Solutions

Equideo has errors/crashing/not working
Equideo server network connectivity issues
Equideo has black screen

Equideo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Equideo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Equideo app crashes or not working on Iphone (iOS):

Close and restart the Equideo app on iPhone
Update Equideo app to the Latest Version for iOS
Uninstall and reinstall Equideo iPhone app
Update your iPhone to the latest iOS version

Fix Equideo on iPhone unable to connect to server/internet connection issues::

To resolve Equideo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Equideo black/white screen (blank screen) on iPhone:

Follow the Equideo iOS app troubleshooting guide Here →

Equideo Android App Issues and Solutions

Fix Equideo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Equideo app issues:

Force Stop the Equideo App
1. On android, goto "Settings" » click Equideo app. » click "Force Stop".

Update Equideo to the latest version on PlayStore

Clear Equideo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Equideo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Equideo.

Fix Equideo unable to contact server/ Equideo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Equideo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Equideo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Equideo on android.

Solve Equideo black/white screens issue on Android:

Follow the Equideo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Apptree SA, developers of Equideo.