Financial Times app not working? crashes or has problems?

Financial Times Status

Last Updated on 2024-10-15 by The Financial Times Ltd

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18 User reports:
App has problems

User reports 18

⚠️ Most reported problems ⚠️

Not working

52.6%

Crashes

31.6%

Connection

10.5%

Something else

5.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Financial Times Problems 😠👌🔥

- Disabled sharing of articles on the app

- Small number of ‘share credits’

- FT didn’t inform me in advance

- New layout is not optimal

- Does not allow paid subscribers to save full text articles to organizers like Pocket or Evernote

- App has been degrading over the last months to the point when it’s easier to use the website

1 Reported Issues: 😵🆘🛟🚨📢

Max Walker

2022-06-07

App won't let me scroll down an article. It resets the article page and then freezes. This error does not apply to the home screen.

Showing 1-1 of 1

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Common Financial Times Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Financial Times app on iOS and Android devices. Solve all Financial Times app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Financial Times iPhone Issues and Solutions

Financial Times iOS app crashes, not working, errors
Financial Times iOS app network issues
Financial Times on iOS has black/white screen

Financial Times Android App Issues and Solutions

Financial Times has errors/crashing/not working
Financial Times server network connectivity issues
Financial Times has black screen

Financial Times iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Financial Times app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Financial Times app crashes or not working on Iphone (iOS):

Close and restart the Financial Times app on iPhone
Update Financial Times app to the Latest Version for iOS
Uninstall and reinstall Financial Times iPhone app
Update your iPhone to the latest iOS version

Fix Financial Times on iPhone unable to connect to server/internet connection issues::

To resolve Financial Times network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Financial Times black/white screen (blank screen) on iPhone:

Follow the Financial Times iOS app troubleshooting guide Here →

Financial Times Android App Issues and Solutions

Fix Financial Times not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Financial Times app issues:

Force Stop the Financial Times App
1. On android, goto "Settings" » click Financial Times app. » click "Force Stop".

Update Financial Times to the latest version on PlayStore

Clear Financial Times App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Financial Times app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Financial Times.

Fix Financial Times unable to contact server/ Financial Times internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Financial Times » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Financial Times » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Financial Times on android.

Solve Financial Times black/white screens issue on Android:

Follow the Financial Times android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Financial Times Ltd, developers of Financial Times.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Financial Times Website

Privacy Policy: http://help.ft.com/tools-services/financial-times-privacy-policy/

Developer: The Financial Times Limited

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Developer: The Indian Express Online

E-Mail: [email protected]

Website: 🌍 Visit Financial Express Website

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Developer: Dow Jones & Company, Inc.

E-Mail: [email protected]

Website: 🌍 Visit Financial News Website

About this app

Get the international business news, analysis, market data and company information you need to stay well-informed. To gain full access to our award-winning content, please sign in using your Financial Times account.