UA Safety app not working? crashes or has problems?

UA Safety Status

Published by CAPS UA on 2023-08-21

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Common dislikes about UA Safety app

- The search feature causes the app to crash on iOS 15.01

Have a Problem with UA Safety? Report Issue

Common UA Safety Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UA Safety app on iOS and Android devices. Solve all UA Safety app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UA Safety iPhone Issues and Solutions

UA Safety iOS app crashes, not working, errors
UA Safety iOS app network issues
UA Safety on iOS has black/white screen

UA Safety Android App Issues and Solutions

UA Safety has errors/crashing/not working
UA Safety server network connectivity issues
UA Safety has black screen

UA Safety iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UA Safety app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UA Safety app crashes or not working on Iphone (iOS):

Close and restart the UA Safety app on iPhone
Update UA Safety app to the Latest Version for iOS
Uninstall and reinstall UA Safety iPhone app
Update your iPhone to the latest iOS version

Fix UA Safety on iPhone unable to connect to server/internet connection issues::

To resolve UA Safety network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UA Safety black/white screen (blank screen) on iPhone:

Follow the UA Safety iOS app troubleshooting guide Here →

UA Safety Android App Issues and Solutions

Fix UA Safety not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UA Safety app issues:

Force Stop the UA Safety App
1. On android, goto "Settings" » click UA Safety app. » click "Force Stop".

Update UA Safety to the latest version on PlayStore

Clear UA Safety App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UA Safety app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UA Safety.

Fix UA Safety unable to contact server/ UA Safety internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UA Safety » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UA Safety » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UA Safety on android.

Solve UA Safety black/white screens issue on Android:

Follow the UA Safety android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CAPS UA, developers of UA Safety.

100% Contact Match

Developer: Center for Advanced Public Safety

E-Mail: [email protected]

Website: Visit UA Safety Website

72.73% Contact Match

Developer: Auburn University

E-Mail: [email protected]

Website: Visit Auburn University Website

About this app

UA Safety is the official University of Alabama app for campus safety and emergency information.