Contact BM Wallet

Contact BM Wallet Support


Company Name:

About: "With just a click on your phone, you can instantly transfer money to friends,
family, or any other BM Wallet, as well as withdraw cash, and pay your bills.
It's the safest and most convenient method to send and receiving money,
accessible 24/7 directly from your mobile phone, anywhere in Egypt.


 
  2025-07-13

BM Wallet Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BM Wallet Website

Privacy Policy: https://www.banquemisr.com/Home/SMEs/Retail%20Banking/Pages/BM%20Wallet/Privacy%20policy?sc_lang=en

Developer: Banque Misr







3 Most reported problems 😔💔

1.8 out of 5

Need to more updates

2025-07-15

by Omar Pospos

The application needs a lot of updating in the graphic user interface, and it needs to add a transfer service from the wallet to an account in Banque Misr in order to be an exclusive feature for the Banque Misr wallet application and an exclusive feature for the bank’s customers. Adding the possibility of entering through a face ID , adding the possibility of extracting a temporary paid card as in the Vodafone Cash service, adding offers to attract more customers by placing cash back in the event of payment through the wallet

Not Working

2025-07-16

by MegaMind105

After the last update, the wallet stopped working completely.. It doesn't even open or take me to the page that has the phone number and the passcode..
Very disappointing, and no one from the bank is able to solve the problem!

no service

2025-07-17

by Ommomar

the app is not workint,it didn’t even allow me to subscribe “service is unavailable try later” FOR 3days




Have a Problem with BM Wallet? Report Issue




Why should I report an Issue with BM Wallet?

  1. Pulling issues faced by users like you is a good way to draw attention of BM Wallet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BM Wallet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BM Wallet.


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