Family Dollar Reviews

Family Dollar Reviews

Published by on 2020-12-29

Carry the ultimate in convenience and value in your pocket with the Family
Dollar app! Download today to: • Enjoy instant access to Smart
Coupons • Track your Smart Coupons savings • Play SmartSpins and win
selected offers • Browse the weekly ad • Scan product barcodes in store to



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Family Dollar Reviews


  • By

    Family dollar feed back

    The Family dollar in Adairsville Ga. is amazing! Those ladies are wonderful, they are always willing to go out of their way to help you find things and they ALWAYS have a kind word to say!!! That is why I will drive 35-40 min out of my way and drive past the family dollar in my own town to go there. However, the family dollar in Cartersville has the rudest staff of people I have ever encountered. And the worst one is the person you hired to represent your company. Beth and I have had several encounters that have been less than civil!! She has accused me directly in front of other customers of try to return items that did not belong to your store, when in fact I had proof of my purchase, but I did grab the wrong item out of my car, I just needed to switch them and she would have seen my mistake and HERS! But instead she was yelling and making a seen and told me and my 5yr old child that we”better NEVER” come back in her store and she was calling ALL the stores around the area to warn them about me. This is not the only bad incident or encounter we have had with her, I have called and emailed your corporate more than once and NEVER once did I get a response. So now if there is anything I really want or need from your store I will drive to the Adairsville store.


  • By

    Newbie at Family 👪 Dollar/Now a committed Family Dollar shopper

    I have to admit, I always was skeptical on shopping at the FD store, for fear of items being very cheap quality for the price you were paying. Well, let me put your minds at ease.....they carry a lot more brands and a lot more supplies than thev”other” stores and their brands are very good indeed, also!! I was pleasantly surprised. The way they have you log into your Smart phones to use their coupons is a pretty clever idea, and saves you a ton of money! The lady at the cashier set mine up for me as I was checking out, so I'm ready to save already about $8-$10 and I'm not gotten thru all the on line coupons yet❗️ How about that❗️ Have I convinced you to at least try them at least once😁 I think you will be like I was.... Very happy I walked through the doors of Our Family Dollar.....Thank you Family Dollar for making a store for thebudget minded economy to shop and get good quality items without breaking the piggy bank😍


  • By

    Love everything except one tinyyy thing.

    I absolutely love this app. And I love family dollar. I have a big family so I save money on a lot of different things from baby items, to household cleaning supplies to even cute little gifts... The little spin slot machine thing is pretty cool and a nice touch. The scanner is a nice touch. Now... the only thing I don’t like is the search bar. Can you guys please make it more user friendly? Like, if I want deodorant or toilet paper... why can’t I just type “toilet paper” or “deodorant” and all the relevant coupons pop up. I don’t like that you have to type in the BRAND NAME. I’m a mom on a budget, a lot of times I don’t focus on brand names, I just want the deal! I feel like sometimes I miss out of a lot of good coupons because I can’t search the app for the actual product name instead of brand name. Plus who has time to search through all of your great coupons anyway. I feel like with that change, I’d be able to shop more efficiently. Until then, I’ll keep using the scanner feature.


  • By

    Not always accurate

    I really like shopping at Family Dollar but almost every time I shop there, there’s a problem with getting all the discounts. For example, I went there 2 weeks ago and bought, toothpaste, candles, and multiple other things that were on sale, but when I got to the register, I was over charged. I had to stand there with this girl who had no clue to what she was doing, by then the line was almost to the back of the store. So, finally the supervisor came and did whatever for me To supposedly get my discounts. Then when I got home, I was charged $2.50 for $1.00 toothpaste, over charged $2.00 for “2 for $5” candles and some other stuff too. All that said, make sure you check your app before you leave because they’re making a killing off over charging us. Family Dollar! Do Better!


  • By

    Saves some

    AT FIRST, I had given this app 5 stars. However, now I am noticing issues for example I scanned every arm and hammer liquid detergent the store had to see if it would match my coupon and it said t wasn’t compatible. I tried every size and scent and IT WOULD NOT WORK. I double checked everything looked through all fine print and it wouldn’t work. The store is often misleading about what it has on coupon sale. It says this week we could get gain dryer sheets for a final price of 95 cents with app coupon so I go and look and there is no coupon for that but it’s advertised in the flyer for this week. I may just have to go back to Walmart if this keeps up. I loved the app but if I’m not saving money anymore there is no point. Sorry Family Dollar, DO BETTER PLEASE!!!! OLD REVIEW This is a great app but prices in the store are so high it basically just makes the items the same prices as other stores. Sometimes they’re still more but it’s convenient if you don’t want to enter Walmart. I have never had any problems with the app as far as it working. There is even a scan button to make sure a certain coupon will work in the store. Super easy to use the app.


  • By

    Review - Family Dollar- is the Best

    I shop at 3 different Family Dollar stores, this determines which one I am closer to when I’m on the road. I love Shopping at Family Dollar for many reasons. Mainly because of the low competitive prices plus’s the stores are always maintained and well stocked. Very seldom are they ever sold out of what I’m looking for, and if by chance they are then they will have more on the very next truck shipment. Another big plus you are always graciously greeted when you walk in. Family Dollar always have the best workers hired that are very friendly, very knowledgeable of where all products are located and very helpful in every way. Your not just a number to them it’s like the old family stores when people cared more to make sure you had a wonderful time spending money in their stores. Maybe that’s why the Stores are called Family Dollar, great family oriented business and a bargain for the hard earned Dollar. “Family Dollar” What a Great Name! Sincerely, Proud to be called a Family Dollar customer and more so proud to feel like a family member! Best Regards Terry Buck


  • By

    Please add prices and possibly a list feature

    I love shopping at family dollar! Especially using the digital coupons , just about everything about this app is perfect except for the fact it doesn’t tell you your item price when you scan an item! I throughly enjoy the item qualified or not feature, but adding prices to scan while we are in there for items that we just want an not couponing for would be AMAZING!! Honestly I would probably buy so much more if I didn’t have to wonder what prices were what when associates don’t always enjoy doing price checks, it’s a hassle all around and maybe even a “list” feature so I can select my items and know a round about price for them before coming in.. either way the suggested would definitely make this app a 5star, but I still love fd with the three I gave!


  • By

    Store Manager

    One day the store manager didn’t know how to work the app in a iPhone. Lost the clipping and told me she couldn’t do anything about it. She stated the customers are never right. She stated she didn’t care who I called she wasn’t going to honor the mistake she made. So with that being said. I have to drive additional 25 mins to go to the store I have always went to since I was 4. I’m very disappointed in the store in Opelika Alabama. The manager name is Fre. She also called her “General Manager” Stacy (I think) that was locates in church to verify that customers are not right and family dollar or any can’t correct the issue. I’ve been in customer service since I were 15 and never have I told an customer their wrong. I was saddened at the training this Manager showed. She told me disrespectful remarks. Please look into this. I rated it an 2 for the customer service not the app or store. Only for the management at the store.


  • By

    Great app but...

    I do like this app, it’s easy to use and to match up coupons to the products they will apply to. The only disappointment is in-store pricing. Until you are in the store looking at the listed price there is no way to find the price of an item. Not even on the Family Dollar website can you see the price of an item unless it is listed on the ad. This has prevented me from going to this store more often and using the $5 off $25 coupon. It would be much more beneficial to see the price and plan my shopping trips ahead of time. Having to wonder around the store and hope the prices are correct at the register makes the app only useful to see if coupons are available. It would be great if I could price match to other stores before venturing out on my shopping trips.


  • By

    Inconsistent & jips your coupon amounts

    I’m only giving 2 stars due to the fact that the digital coupon that I clipped on the app was not given to me at full face value when I purchased the required quantity of the items listed on the coupon. For example, I had $1 off coupon on canned cat food, but only received $.60 off when I checked out...which basically was just a free can of cat food. The cashier at the store could do nothing to correct it or take the additional amount off of my total because it was a digital coupon downloaded on the app. Had I known that, I would have shopped somewhere else that the cat food was a lot cheaper by the can on a daily basis & saved more than just $.60 on the quantity that I purchased. Not a reliable app & very inconsistent in communication between the app & actual in store purchases when utilized for coupons!


  • By

    Could Be Better!!!

    I just used this app for the first time and it was easy enough. I got confused about how to add the coupons but I managed to figure it out. The one thing I don’t like is that it doesn’t have an option to delete coupons if you decide not to use them. For example, I added a few coupons so that I could compare the prices and now I can’t delete the ones I decided not to use. Also, it would be great if they added a feature that we could scan the items ourselves and then scan the coupons and check out before we get to the registers. Just faster and more efficient in my opinion. Otherwise great app!!! I intend on utilizing more often.


  • By

    Sweepstake Scam

    While I don’t have an issue with the in-store coupons, they work well. My issue is with the receipt that tells you to go to the website to have a chance to win a prize. I don’t believe you actually win a prize because putting in a difficult. First you don’t know which number is correct because I put in every number on the receipt but nothing works. When I spoke with a FD associate she was not able to give me any guidance, I tried to speak with management to no avail. The whole process was very frustrating to the point that I just gave up trying. I believe that is exactly the way Family Dollar designed it to work.


  • By

    Manager Excellent customer service

    I love the Family Dollar in Whitman Ma. The manager Thelma is amazing ( I wasn’t sure how to spell her name) regardless of spelling she’s always there to help you. Not once have I gone in and she’s never not smiled said hello always asks if I need help. Even when she is slammed with inventory and customers is always pleasant and sooooo helpful!!!! For a while there were a couple of bad/rude employees and I brought to her attention and she could not apologize enough and I wasn’t looking for apology I just to make her aware. Needless to say those employees are not there any more. Family Dollar is VERY LUCKY TO HAVE A MANAGER OF HER CALIBER!!! She’s the reason I continue to shop there and gave 5 stars.


  • By

    Great store with Good bargains!

    This is the first Family Dollar that I went to and now it’s my 1st to go to store for my laundry and other good deals and the digital coupons. You get a bargain when coupon here. Customers service Lisa Armbruster went out of her way to check in the back for some tide and gain that was not the shelf due to the sale price, well she bring out this whole cart ready for stock and start going through the cart finding what I need. If it was Walmart I wouldn’t have got the same service. Friendly service love this store!


  • By

    Good... few suggested improvements

    I want to be clear that I’m rating the app and not the store. I love the store and the employees at the FD where I shop. I like the app. The digital coupons are a great way to save money. The in store scanner is a great way to make sure you are getting the correct product. What I don’t like... the in store scanner does not show price so I don’t always know what something will cost. That would be a huge improvement I’d also love to see a function to get price information when I’m not in the store. I’m on a budget as most people are and this goes a long way to help plan a shopping trip. It also could tip the scales if I’m torn between buying an item at Family Dollar or a competitor.


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Is Family Dollar Safe?

Yes. Family Dollar is very safe to use. This is based on our NLP (Natural language processing) analysis of over 514,164 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Family Dollar Is 49.2/100.


Is Family Dollar Legit?

Yes. Family Dollar is a totally legit app. This conclusion was arrived at by running over 514,164 Family Dollar User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Family Dollar Is 49.2/100.


Is Family Dollar not working?

Family Dollar works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Have a Problem with Family Dollar? Report Issue

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Why should I report an Issue with Family Dollar?

  1. Pulling issues faced by users like you is a good way to draw attention of Family Dollar to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Family Dollar customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Family Dollar.


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