Carry the ultimate in convenience and value in your pocket with the Family
Dollar app! Download today to: • Enjoy instant access to Smart
Coupons • Track your Smart Coupons savings • Play SmartSpins and win
selected offers • Browse the...
Listed below are our top recommendations on how to get in contact with Family Dollar. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Family Dollar. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Family Dollar
AT FIRST, I had given this app 5 stars. However, now I am noticing issues for example I scanned every arm and hammer liquid detergent the store had to see if it would match my coupon and it said t wasn’t compatible. I tried every size and scent and IT WOULD NOT WORK. I double checked everything looked through all fine print and it wouldn’t work. The store is often misleading about what it has on coupon sale. It says this week we could get gain dryer sheets for a final price of 95 cents with app coupon so I go and look and there is no coupon for that but it’s advertised in the flyer for this week. I may just have to go back to Walmart if this keeps up. I loved the app but if I’m not saving money anymore there is no point. Sorry Family Dollar, DO BETTER PLEASE!!!! OLD REVIEW This is a great app but prices in the store are so high it basically just makes the items the same prices as other stores. Sometimes they’re still more but it’s convenient if you don’t want to enter Walmart. I have never had any problems with the app as far as it working. There is even a scan button to make sure a certain coupon will work in the store. Super easy to use the app.
One day the store manager didn’t know how to work the app in a iPhone. Lost the clipping and told me she couldn’t do anything about it. She stated the customers are never right. She stated she didn’t care who I called she wasn’t going to honor the mistake she made. So with that being said. I have to drive additional 25 mins to go to the store I have always went to since I was 4. I’m very disappointed in the store in Opelika Alabama. The manager name is Fre. She also called her “General Manager” Stacy (I think) that was locates in church to verify that customers are not right and family dollar or any can’t correct the issue. I’ve been in customer service since I were 15 and never have I told an customer their wrong. I was saddened at the training this Manager showed. She told me disrespectful remarks. Please look into this. I rated it an 2 for the customer service not the app or store. Only for the management at the store.
I’m only giving 2 stars due to the fact that the digital coupon that I clipped on the app was not given to me at full face value when I purchased the required quantity of the items listed on the coupon. For example, I had $1 off coupon on canned cat food, but only received $.60 off when I checked out...which basically was just a free can of cat food. The cashier at the store could do nothing to correct it or take the additional amount off of my total because it was a digital coupon downloaded on the app. Had I known that, I would have shopped somewhere else that the cat food was a lot cheaper by the can on a daily basis & saved more than just $.60 on the quantity that I purchased. Not a reliable app & very inconsistent in communication between the app & actual in store purchases when utilized for coupons!
Leave a comment: