Contact MarcoPolo World School Support

by Happytthao

I just barely signed up for the 1 week free trial and it won’t allow me to do nothing. It won’t me even start my free trial to test it out. I try to log in and it says my subscription expired when I’ve never had a subscription before and I barely signed up just a few minutes ago. It asks if I want to go to support and I click on it and it says error and if on continue, it takes me back to the page to make me pay for the subscription out of pocket and renew it. Says my subscription ends on October 10 but won’t even let me in or restore my subscription. Everything is error or won’t load at all.

by Getbackhome103

I have no idea what this app is like because I was never able to access it. I signed up for the free trial and I have confirmed that my subscription is active. However the app requires a login. I have not been provided with any login information. My Apple credentials don’t work. When I attempted to set up a password via the “forgot password” link I received a notification that my email is unrecognized. There is literally no way for me to access the app! There is no customer service available. What a terrible experience. Don’t waste your time.

by Jenjenut233

Here’s the thing. I’m not anti-vaccine/vaccination, but I also don’t think promoting it belongs in a kids educational app. It’s a slippery slope. Sticking to things like physics, zoology, climate, etc should be the focus here. Otherwise, it really comes across as pushing an agenda that is already pushed all over the place. What’s next? Kids need melatonin supplements at bedtime? Kids have to eat dairy for strong bones? Fluoride needed for dental health? I don’t actually care what people think about any of those topics, but you’re blurring the line between educating on applied/natural science vs industrial science. Market those things to adults who can make up their own minds about such things, but not to kids... that’s called propaganda.