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I will be deleting this app immediately! It’s so disappointing to have an app that you love and then go to use it one day only to discover everything you loved about it has changed. Typically, I like updates. This one, however, is horribly unnecessarily complicated. Plus, the new “update” includes being forced to pay a fee for instant deposit when using a debit card. Really Google? I HAVE to pay $15 to transfer $1000 out of my Google ACCT to my bank account if I’m using my debit card? But if I want to use my bank, it will take “up to” 5 days. No worries. I’ll wait. The absolute worst new update I discovered was when I tried to send money from one of my other accounts. I use my Google account to put money aside for my son. Essentially, a temporary saving. Anyway, I go to send money using my other account and was denied access to my own accounts. The message indicated that I HAD to use the money in my Google account before I would be allowed to send money from my other account. Wrap your mind around that. You’re being told that you cannot use your other accounts until you use all the money in your Google account. Unbelievably horrible. Not sure what Goggle was thinking, other than greed. I’ll be going back to Cash App. At least they give you an option to do instant deposit using your debit card. Extremely disappointed.

Google Pay was so much better before. You used to be able to use multiple email addresses now you can only use one. So if you have a business and a personal email you can only use this for one email. I am frustrated because when setting up the new app I accidentally used my business email, I’m not sure how but I think an email was automatically selected for me and by the time I realized which email was there it was too late. I need to use it for a personal transaction and now I can’t. I also used to use it to send money to other accounts and I used to be able to help my mother who is not so computer savvy send money to her family members by signing into her account for her and sending what she needed sent. They also store your money in a google pay account similar to CashApp and you have to wait for days before your money is in the google pay account before you can actually send the money to your intended recipient, or you must keep money in your google pay account just sitting there for when you may need to send money to someone, but with all these things getting hacked from time to time it would not be wise to have money just sitting there. I am so frustrated and disappointed with this. Why fix something that isn’t broken?! Please change it back!!!

This app is far more convoluted and confusing than I would have thought, to the point that I had to have somebody hold my hand and walk me thru the entire process of setting it up and learning how to use it. I’m 24, I was raised in the age of smart phones, this shouldn't be that difficult for me. But beyond that, when I tried to look at my personal info, it showed my legal name as something completely different from my own, and is locked, making it so I can’t change it. Which is INCREDIBLY STUPID if you ask me bc, even ignoring the fact that it just has me wrong??? People change their names!! Legally!!!! They realize their gender is wrong or they get married or divorced or something! And change their name! But you can’t do that here!! Also, while I realize that most payment apps charge you to remove your money, finding out from other reviews that they didn’t used to have that feature infuriates me even more than it did when i saw the fact they were going to charge me. All in all, its a one star from me, bc I just can’t figure it out despite growing up w technology, the movement of capitalism to where every single thing you use tries to charge you infuriates me, and the fact that they LITERALLY gave me the WRONG NAME and WILL NOT let me change it.