CleanCar app not working? crashes or has problems?

CleanCar Status

Last Updated on 2024-01-02 by CleanCar AG

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App has problems

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Common CleanCar Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CleanCar app on iOS and Android devices. Solve all CleanCar app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CleanCar iPhone Issues and Solutions

CleanCar iOS app crashes, not working, errors
CleanCar iOS app network issues
CleanCar on iOS has black/white screen

CleanCar Android App Issues and Solutions

CleanCar has errors/crashing/not working
CleanCar server network connectivity issues
CleanCar has black screen

CleanCar iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CleanCar app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CleanCar app crashes or not working on Iphone (iOS):

Close and restart the CleanCar app on iPhone
Update CleanCar app to the Latest Version for iOS
Uninstall and reinstall CleanCar iPhone app
Update your iPhone to the latest iOS version

Fix CleanCar on iPhone unable to connect to server/internet connection issues::

To resolve CleanCar network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CleanCar black/white screen (blank screen) on iPhone:

Follow the CleanCar iOS app troubleshooting guide Here →

CleanCar Android App Issues and Solutions

Fix CleanCar not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CleanCar app issues:

Force Stop the CleanCar App
1. On android, goto "Settings" » click CleanCar app. » click "Force Stop".

Update CleanCar to the latest version on PlayStore

Clear CleanCar App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CleanCar app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CleanCar.

Fix CleanCar unable to contact server/ CleanCar internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CleanCar » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CleanCar » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CleanCar on android.

Solve CleanCar black/white screens issue on Android:

Follow the CleanCar android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CleanCar AG, developers of CleanCar.