Contact New Jersey Lottery Support

This app is almost a necessary evil if you play the NJ lottery in any way. For a while now, the licensing for whatever scanning software the app uses to scan scratch off tickets has expired and I guess nobody cares enough to keep the app usable for lottery customers. There isn’t a way in the app to manually enter the ticket information either) at least I haven’t located a way in the app). Honestly it’s a blessing in disguise. If the state of NJ doesn’t care enough to fix a problem with their app, then maybe I don’t need to be contributing any more money towards the NJ lottery…it’s just a thought. But like everything else government related, fixes move at slower than a glacial pace.

After downloading the new app the problems began. The second chance replay scanner is slow, then you have to look at your entries to see if your ticket was accepted. The collect and win section is a complete waste of time. Aside from the scanner being slow, the tickets are scanned incorrectly. For example, a two dollar ticket may scan for 6 symbols instead of two, and a ten dollar ticket may scan for 2 symbols instead of 10 symbols. I am tempted to delete my vip account instead of trying to navigate this horrible app.

UPDATE: Downloaded the new app. It still doesn’t work. In addition, the website doesn’t work most of the time. It’s almost like they’re trying to force you to use the app but this app is garbage. I have no choice but to go to the store to check my tickets. It’s becoming too much of a hassle to play. This app stopped working almost immediately. Initially, it worked fine. Unfortunately, I got constant error messages every time I attempted to use it thereafter. Quite frankly, this app doesn’t deserve the one star. Don’t waste your time downloading it.