Company Name: Pollard Banknote Limited
About: The Arizona Lottery Players Club mobile app allows players to earn loyalty
points, participate in fun activities, enter into promotional drawings and win
prizes! Players can use the ticket checker to enter their eligible Scratchers®,
Fast Play™ and Draw games for points and check to see if their tickets are
winners. Players can then redeem their points to participate in prize drawings
and other promotional offers.
Listed below are our top recommendations on how to get in contact with AZ Lottery Players Club. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact AZ Lottery Players Club. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pollard Banknote Limited
Scanned ticket # 1439-904144-075 and the app told me to contact support.
Scanned a Fantasy Five ticket and it said to contact You 250283959 250283960 Numbers on back
Hello I would like to know if im a winner on any second chance drawing promotion, and if so is there a specific email I would get besides az lottery or azplayersclub?so I'm asking if a winner is notified via email who is the email from?
I can't change email on my profile above is my new email I cannot access the old email to change it. Thank you
Trying to register using both my iPhone and iPad. Keep getting “error try again later” does pop up. Reinstalled app twice but same error message. I guess your IT web designer never heard of software validation.
Can not log into my account. The email address was wrong on sign in and after it was changed it won't allow me to log in. Down to last try on the log in attempts
I am not able to redeem tickets and I tried verifying my email .. please help
On my az lottery app, which I have been using for a very long time, it no longer will “check tickets” & says to contact your Support. Please get back to me on this issue. Thank you.
I denied azlottery app access to my location. Now app will not scan tickets. Why do they need access to my location in order for me to scan a purchased ticket?
I need to update my email that's on my account which is norththompson17@redacted and change it to loyaltyaboveall365@redacted
by Death Tortoise
The menus are bloated. Finding the numbers history and current jackpots for the draw games is gone. The menu layout is stupid the menu at the bottom says Earn, Rewards, and Promos. How are those 3 things not really the same thing? The menu button on the top left contains 13 menu choices most of which are redundant and not helpful for someone using the app. Faqs, about app, and virtual tour, terms and conditions and games should all be combined. Ticket checker and then manual ticket checker are not needed separate entries they should be combined. The one thing it’s supposed to do it does poorly and that’s Scan draw tickets into the players club. It struggles with every ticket. The coupons on the app don’t work with the machines unless you are using cash because there’s a bug in the software.
by TimeLordGirl
I’ve been using this for several months now. I practically have to key in every ticket to get credit. The scanner rarely works. I contacted support about it and they told me to make sure the tickets are on a flat surface and well lit space. Hold the camera still.
I do, and it STILL doesn’t scan. I work in studio photography. For fun I put the phone on a tripod and used studio lighting … it STILL didn’t scan. Seriously. This app is awful. Can’t even use its MAIN function correctly. The App Developer needs to be fired.
by 21136978
My son and I both downloaded this app and we cannot register! The screen freezes up after putting in your name. I erased the app and re-downloaded (twice) thinking it was a glitch. Nope, we even tried starting with the email, then working backwards through the name, nope. If I could get my name in it would freeze up when I tried to enter bday and email. If I could get the email in, it wouldn’t allow to add name. It’s crazy! What’s the point if you can’t even sign up? It’s useless, very disappointing.
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