Contact AZ Lottery Players Club Support

The menus are bloated. Finding the numbers history and current jackpots for the draw games is gone. The menu layout is stupid the menu at the bottom says Earn, Rewards, and Promos. How are those 3 things not really the same thing? The menu button on the top left contains 13 menu choices most of which are redundant and not helpful for someone using the app. Faqs, about app, and virtual tour, terms and conditions and games should all be combined. Ticket checker and then manual ticket checker are not needed separate entries they should be combined. The one thing it’s supposed to do it does poorly and that’s Scan draw tickets into the players club. It struggles with every ticket. The coupons on the app don’t work with the machines unless you are using cash because there’s a bug in the software.

I’ve been using this for several months now. I practically have to key in every ticket to get credit. The scanner rarely works. I contacted support about it and they told me to make sure the tickets are on a flat surface and well lit space. Hold the camera still. I do, and it STILL doesn’t scan. I work in studio photography. For fun I put the phone on a tripod and used studio lighting … it STILL didn’t scan. Seriously. This app is awful. Can’t even use its MAIN function correctly. The App Developer needs to be fired.

My son and I both downloaded this app and we cannot register! The screen freezes up after putting in your name. I erased the app and re-downloaded (twice) thinking it was a glitch. Nope, we even tried starting with the email, then working backwards through the name, nope. If I could get my name in it would freeze up when I tried to enter bday and email. If I could get the email in, it wouldn’t allow to add name. It’s crazy! What’s the point if you can’t even sign up? It’s useless, very disappointing.