THERMO-CONNECT Status

Last Updated on 2026-01-07 by DATA INFORMATION SERVICES GmbH

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Most reported problems

Connection

50.0%

Crashes

50.0%

Common THERMO-CONNECT Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve THERMO-CONNECT network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the THERMO-CONNECT App
1. On android, goto Settings » THERMO-CONNECT » click [Force Stop]

Clear THERMO-CONNECT App Cache and Data:
1. On android, goto Settings » Apps » THERMO-CONNECT » Storage » click [Clear Data] option. This clears both data and cache.
2. restart THERMO-CONNECT.

On android, goto Settings » Apps or Manage Apps tab.
Click THERMO-CONNECT » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto THERMO-CONNECT » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch THERMO-CONNECT

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Developer: Thermo Fisher Scientific

Apr 04, 2026, 02:37 PM
a Windows user from Copenhagen, Denmark reported problems with THERMO-CONNECT : Crashes
Sep 18, 2025, 04:49 PM
a iOS user from Herford, Germany reported problems with THERMO-CONNECT : Connection
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