Healthy Louisiana Reviews

Healthy Louisiana Reviews

Published by on 2024-08-08

🏷️ About: If you live in Louisiana, the Healthy Louisiana app can help you get the most out of your Medicaid benefits. It works directly from your phone or tablet.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
69.3%

😎👌🔥 Positive experience
17.2%

🙄💅🫥 Neutral
13.5%

~ from Justuseapp.com NLP analysis of 9,289 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy enrollment process through the app

- Comparing plans is made simpler with fewer options to choose from

- Customer service is helpful and friendly when contacted through the app



Read 29 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Literally useless

2022-05-28

I can’t access ANYTHING because of the 90 day open enrollment pop up. There is no way to exit out of it. Tapping all over my screen does nothing. No close pop up button. I would LOVE to change my info through there, as they are asking, but they have made it impossible. I could wait the 3 months to use HealthyLouisiana , I suppose, but it’s useless as of now and I will just call them and get my issues and questions resolved in a timely fashion. I’ve had that pop up for two months now.

Site isn’t the easiest to navigate

2022-06-29

I have tried to navigate through this site in several occasions, each time being completely confused each time. I got a call saying it was time to renew my Medicaid. So I chose myself and went through the whole process of trying to change my insurance from one plan to another, only to be told I had to send a reason by mail or fax. I still don’t know if I completed what I was suppose to complete.

Can’t get past the opening screen

2022-07-30

HealthyLouisiana is totally useless. I can’t even move past the screen because of the pop up open enrollment screen. It doesn’t fit the iOS screen and I can’t close it because I can’t get to the bottom of the page to make a selection, it’s just fixed and it won’t shrink or move.

Pop up

2022-08-31

There’s a pop up that I cannot close which makes HealthyLouisiana inaccessible. I’ve deleted, reinstalled, and even cleared out letters from the website but the pop up remains.

App needs improvement

2022-10-02

I have absolutely no idea where to add my email or phone even though it says to add on it doesn’t have anywhere for you to go and add it nor does it direct you to where to add that stuff

Even on an iPad it’s little, like a phone app.

2022-11-02

It’s really confusing but no more so than talking to a person. This is probably better and less error-prone.

Quick and easy access

2022-12-04

HealthyLouisiana is awesome, it is quick and easy to use.

Awesome

2023-01-04

Our insurance was approved at the perfect time, thank you so much Louisiana health care for helping in this time of need.

Super easy to use!

2023-02-05

Much better than calling and waiting on the phone for what seems to be forever. However everyone is always super nice and helpful when I do call.

Good

2023-03-09

Makes things a lot easier.

Ease of enrollment

2023-04-07

Thanks so much for a simple ,easy to use, and understand app. That really took away the stress!

Reliable

2023-05-09

Very easy to manage and navigate.

Very happy to know we now can see a dentist,I cannot afford one out of pocket

2023-06-09

I am really honored to be able

Informative and simple!

2023-07-11

The ease of use of the website is better than I’d hoped for. Hope that it’s just as easy to choose my healthcare provider.

So. Much. Easier.

2023-08-11

Haven’t been using for long but MAN this is so much easier than calling. Very easy to navigate. User friendly.

User Friendly

2023-09-12

Very simple to pick and choose, wouldn’t change a thing, great job!

Making Changes

2023-10-14

It was very easy to make change online.

Thankful

2023-11-14

So wonderful to be able to enroll on my cellphone and to be able to make changes! You have made it so easy to do! Thank you!!

Thanks

2023-12-16

Glad I was able to compare with fewer compares than having 20 to compare wit same benefit some have extra and some doesn’t

Convenient

2024-01-16

HealthyLouisiana makes enrolling in health insurance soo much easier!! I am 20 years old so I don’t normally write reviews but HealthyLouisiana is so great!

Extremely hard to use

2024-12-16

HealthyLouisiana doesn’t give you all the info needed. Very limited selection in what you can do. Very poorly designed app and just as bad customer service.

Easy to use

2024-12-16

I like HealthyLouisiana it fast and friendly

Easy

2024-12-16

Very easy to use and understand

Easy to use

2024-12-16

Updated information. Easy to navigate.

Mandilivs4Christ

2024-12-16

Great experience with HealthyLouisiana on enrolling my newborn!

Easy app

2024-12-16

HealthyLouisiana is easy to use

5*

2024-12-16

Very user friendly!

Medicaid

2024-12-16

So wonderful of a service that is provided for the people that can’t afford. So grateful

Medicaid plan

2024-12-16

Easy self portal



Is Healthy Louisiana Safe? 🤗🙏


No. Healthy Louisiana does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 9,289 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Healthy Louisiana Is 19.9/100.


Is Healthy Louisiana Legit? 💯


No. Healthy Louisiana does not seem legit based on our analysis. This conclusion was arrived at by running over 9,289 Healthy Louisiana User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Healthy Louisiana Is 35.5/100..


Is Healthy Louisiana not working? 🚨


Healthy Louisiana works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Healthy Louisiana? Post a Review




Features

Questions or feedback? Call Healthy Louisiana to speak with one of our enrollment agents.

If you live in Louisiana, the Healthy Louisiana app can help you get the most out of your Medicaid benefits.

It works directly from your phone or tablet.

Enrollment is easy.

  Customer Service/Support
Developer:
Louisiana Division of Administration


Website: