Contact SOFREP Support
Company Name: Hurricane Group, Inc.
About: The SOFREP app allows you to access all of the Military Grade Content that we
offer including our store.
The SOFREP Team Room is an exclusive community with
full site access to ad free content and invites to special events.
SOFREP Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with SOFREP. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SOFREP. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hurricane Group, Inc.
Privacy & Terms:
https://sofrep.com/pages/app-terms-use/
https://sofrep.com/pages/terms-of-use/
https://sofrep.com/pages/privacy-policy/
Read 3 Customer Service Reviews 😭😔💔
Worst App ever. Just use the website
by MIKEY Gren
I love the idea of having an app for SOFREP. I love their site and read the articles mainly from my phone, so it only makes sense to have an app. This app is an utter disappointment.
Firstly, every hyperlink and image on articles is overly sensitive; I find myself going to ad links three or four times per article when I was just trying to scroll down the page. Secondly, longer articles do no load in fully; the page glitches and stops only part of the way down making it impossible to read the full article.
Next, the home page images are extremely slow to load, so it almost always appears that each article has the same image.
Furthermore, SOFREP TV just doesn't work at all. None of the video and audio work, and generally if you click it, you'll be stuck at the loading page indefinitely.
Lastly, you cannot listen to audio while using the app. So much for listening to music while reading articles... Even if you're only reading articles and not using the unreliable SOFREP radio or attempting to use the broken SOFREP TV, it still shuts off your music the moment you open it.
Overall, great idea but horrible execution. I hope they aren't paying someone to create/manage it... it's garbage.
-Mike OUT
Going downhill...
by Greg325
I used to subscribe to the site as well as the podcast. Every day the amount of new or unique content on the site goes down and it seems like they’re stretching the content they do have as much as possible. Lots of recycled articles, or at least large parts of them. They’re not very long or in-depth either.
As for the podcast - absolutely garbage since Ian left. They used to have a well-produced show, packed with a revolving door of interesting and highly-placed guests. Now it’s Brandon jabbering with a buddy of his every week. And speaking of jabbering, Brandon needs to stop taking several paragraphs to spit out what could be said in one sentence. Put the thesaurus down and stop with the word spaghetti. It’s almost like he’s trying to fill time (which is a similar concept to the articles on the site, discussed above).
It really feels like the wheels are coming off as Hurricane Media seems to be more interesting in becoming Stitch Fix for dudes (Crate Club), rather than a news and media outlet.
Major bummer to see.
Disappointed
by Hfgtirbrifbfj
I’m a paid subscriber. The app has had issues for nearly 2 months. Can’t access via the website either. Customer service doesn’t answer emails.
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- Pulling issues faced by users like you is a good way to draw attention of SOFREP to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SOFREP customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SOFREP.
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