Contact TomTom Sports Support
Company Name: TomTom
About: TomTom is a digital mapping and routing company focusing on car navigation.
Headquarters: Amsterdam, Noord-Holland, The Netherlands.
TomTom Sports Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Read 3 Customer Service Reviews 😭😔💔
Love the simplicity but would be nice to update to 2017
by Bertmcd
The app no longer allows the placement of font. It does still update to all social media which is nice but wish they'd include notifications to the devices. I have the TomTom Spark 3. Would be nice to be caught up to 2017 technology. My other complaint would be that posting to social media is too sensitive many times. It's too easy to swipe out of the post and have to start all over. I would also like to see font size adjustment or font style adjustment so that more could be added into the text. Final thing I'd like to see is all workout stats able to be added into the share settings. Please also bring back the color fonts. They were done away with to where you are texts into your social media posts.
Can’t use app without internet!
by Letgo Pita
I have spent hundreds of dollars on my TomTom watch and cycling sensors... However, I can’t use them because the watch and App require me to login to an online TomTom account to view my heart rate, cadence and gps data!!! There isn’t internet where I ride!!!
I have searched for some way to save MY data to my laptop so I can simply view my data, but no way seems to exist!!!
Many cyclists and other users have NO need to SHARE our data or have TomTom analyze our data!!!
Please develop a program that will simply allow us “simple” people to access our data and save it to our computer!!! A method to download the watch data to a CVS file format would be greatly appreciated!!! Otherwise, does anyone want to buy a cheap bracelet?????
Design less than desirable
by Frschre
While I consider myself quite adept at tech devices, setup and install of this particular device was user unfriendly mostly linked to design. I used to be a Fitbit charge user, and have to admit that the technology and design of the Tom Tom device purchased yesterday vs the Fitbit device with two yr old technology have not progressed much.
Neither the Fitbit nor the Tom Tom Charge devices left me impressed.
Example for both ... the synthetic bracelets were not simple / easy to install. It took me a few minutes on the Tom Tom to get both buttons inserted. :-( :-( :-(
After a couple weeks, now used to the ergonomics of the design, except the wrist band ... whose design leaves me baffled given all the simpler options available. Difficult to get both it latched.
Well ... the inevitable happened, and not really a surprise ... the button that latches the wrist band finally lost itself on the golf course and the charge fell off. Hopefully tomtom redesigns the wrist band to be more user friendly.
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