TomTom Sports Reviews

TomTom Sports Reviews

Published by on 2018-12-06

🏷️ About: Track your fitness and find your motivation for a fitter life in the TomTom Sports app. View all your activities in one place, see your steps and fitness Trends through Daily Summaries, and reach your goals faster with motivational feedback, even without a TomTom Sports device.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
39.1%

🙄💅🫥 Neutral
33.2%

👿🤬😠 Negative experience
27.7%

~ from Justuseapp.com NLP analysis of 756 combined software reviews.



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.4 out of 5

Love the simplicity but would be nice to update to 2017

2022-06-08

TomTomSports no longer allows the placement of font. It does still update to all social media which is nice but wish they'd include notifications to the devices. I have the TomTom Spark 3. Would be nice to be caught up to 2017 technology. My other complaint would be that posting to social media is too sensitive many times. It's too easy to swipe out of the post and have to start all over. I would also like to see font size adjustment or font style adjustment so that more could be added into the text. Final thing I'd like to see is all workout stats able to be added into the share settings. Please also bring back the color fonts. They were done away with to where you are texts into your social media posts.

Can’t use app without internet!

2022-07-09

I have spent hundreds of dollars on my TomTom watch and cycling sensors... However, I can’t use them because the watch and App require me to login to an online TomTom account to view my heart rate, cadence and gps data!!! There isn’t internet where I ride!!!
I have searched for some way to save MY data to my laptop so I can simply view my data, but no way seems to exist!!!
Many cyclists and other users have NO need to SHARE our data or have TomTom analyze our data!!!
Please develop a program that will simply allow us “simple” people to access our data and save it to our computer!!! A method to download the watch data to a CVS file format would be greatly appreciated!!! Otherwise, does anyone want to buy a cheap bracelet?????

Design less than desirable

2022-08-10

While I consider myself quite adept at tech devices, setup and install of this particular device was user unfriendly mostly linked to design. I used to be a Fitbit charge user, and have to admit that the technology and design of the Tom Tom device purchased yesterday vs the Fitbit device with two yr old technology have not progressed much.

Neither the Fitbit nor the Tom Tom Charge devices left me impressed.

Example for both ... the synthetic bracelets were not simple / easy to install. It took me a few minutes on the Tom Tom to get both buttons inserted. :-( :-( :-(

After a couple weeks, now used to the ergonomics of the design, except the wrist band ... whose design leaves me baffled given all the simpler options available. Difficult to get both it latched.

Well ... the inevitable happened, and not really a surprise ... the button that latches the wrist band finally lost itself on the golf course and the charge fell off. Hopefully tomtom redesigns the wrist band to be more user friendly.

Syncing Woes

2022-09-11

I was SO excited when I plugged my phone to my MacBook and was told that there was an available update. I downloaded it, and from that point on I can no longer sync my watch to my phone! I even factory reset my watch, thinking that could be the problem, but it’s not. It’s the software. My iPhone recognizes the watch, but TomTomSports won’t give me a space to type in the PIN number to sync my watch. Not only that, but the PIN number flashes across my watch so fast I can barely read it before it disappears! I hope this resolves soon, it’s really frustrating.

Good app - needs Apple health sync

2022-10-12

I have had a tomtom spark 3 for about a year and a half and really like it. TomTomSports works well and is easy to use also, with the occasional blip, which is just technology today.

The reason I am not giving 3 stars is that tomtom advertises everywhere that it syncs with Apple health. Technically it does. You can get data from your phone into the watch. HOWEVER- you cannot get data (like steps) from the watch into Apple health.

Developers on the site say it is an Apple restriction. Really? Fitbit does it.

Pros and Cons

2022-11-13

Overall the watch is great. It doesn’t accurate job monitoring my heart rate, distances, and speed’s. At the gym, the tracking is pretty spot on as well. The freestyle mode puts the best of both worlds together.

My issues are mainly concerned with all of the necessary manual syncing and wire-connecting the watch needs. Battery life is not optimal either (often only good for one long work out). If you want to upload music, you must to do it through a PC or laptop. If you have a household that has more than one Apple Music account, it may be impossible to get your music uploaded do to iTunes strict features (e.g. The fear they will have multiple users sharing one account).

The watch must also frequently be uploaded to a cell phone via Bluetooth. That sinking has many issues, as often times it can take up to 5 or 10 minutes to get the two to sync up. i’m times I just give up and sync it later in the day.

There are a few bugs, but I love the device overall.

Watch and app are great individually, but syncing is unreliable

2022-12-14

If only my watch and app would sync I would love the combo. The watch feels good, plays music well,and tracks my workouts well. When I can see the workouts in TomTomSports afterwards I love the detail.

But that’s only when I can see the workouts afterwards. Often the syncing stalls at 9%, so I can’t see my last workouts, and the only way to get them is to let it sync for an hour while I’m not using my phone for anything else. This occurs even with the latest updates for both watch and app. I hope some future update will fix this.

Good app

2023-01-15

I have been using TomTomSports for 17 months. I really enjoy TomTomSports and my Tom Tom Watch. It provides great data. I love the notifications and messages alerts, what a great feature. Its so awesome!
I would give 5 stars but Lately I am having trouble downloading my runs. TomTomSports seems to drop my watch. The watch is still connected so I’m not sure what’s going on. I hope there is a fix for that soon, because I love TomTomSports and my watch.

Awesome App! Great for tracking progress

2023-02-16

First I gotta say I love the TomTom runner watch, I literally cant go on a run without it!

TomTomSports is pretty solid. Great dashboard. Really like the satellite imaging, & all the different metrics.

Recommendations - have total miles for each month under activities. Have different options/filters for sharing run/picture. Also option to show mile pace when sharing. A lot could be improved in this feature (just look nike+ or strava)

Great sports tracker app

2023-03-17

I love the TomTom Sports app. Gives me all the biometrics and tracking info I need in a simple and understandable format. Use it with my TomTom Adventurer watch and sync it with Endomondo and the MyFitness app for nutrition tracking. I wish it had a gear tracker function like the Strava app has so I could easily keep track of mileage on my running shoes. I used to just sync with Strava for that info but the Sports app no longer connects with the Strava app. Unfortunately, I keep hearing that TomTom is getting out of wearable gps devices and will stop supporting the Sports app. Hope that is not true because I like the TomTom watch and Sports app. Functional and easy to use with all the info I want to keep track of.

Great app, shame they got out of watch business

2023-04-18

The TomTom watch works really well. And together with TomTomSports , you can collect data that other apps like Strava or Endomondo would charge for. And since you can link services on the TomTom site, all your activities can be pushed to another app. I wish I could permanently dismiss some notifications in the Latest tab. I wish I could launch TomTomSports into the Activities tab. But overall the link between watch and app is superb.

That said, TomTom got out of the watch business last year. So I'll be looking for other solutions once the watch conks out.

Really like it now

2023-05-19

I initially had historically bad luck syncing this watch but an update fixed all my troubles. Love that I can run without my phone attached to my arm because I can put a music playlist in the watch and Bluetooth to my earplugs. Great result stats are given. Love the messaging alert function of viewing messages and incoming call info.
Weird, however, that if I start an exercise and immediately take watch off and sat on a table it will still show a heart-rate...how is that?

Better than before!

2023-06-20

The application is great but it is still lacking important integration issues. The sleep function still does not transfer out, which is really big for me. My TomTom has the capability to track elevation but there is no alert to tell me to stand if I was sitting too long. I would also love if it committed with more application.

On the flip side, I like the how the watch talks to the phone by it self, tethering is way better. I like the added features of phone calls and text messages, that was a surprise the first time one came in and I was not aware that was a thing. Last thing, I like the new power meter, I do not know what the specs for it but I try to hit at-lease all the stars five times aweek.

In conclusion, TomTom can do better, but they are getting better daily.

Great App, great watch (spark 3), and awesome headphones

2023-07-21

No issues, works great, connectivity on my iPhone 6s Plus is faultless and my 15 dollar no name brand Bluetooth heart rate monitor connects to my Spark 3 watch in seconds. The best bit about the watch is that I don't have to lug around my phone to listen to music while running. The supplied Tomtom Bluetooth headphones sound better than Bose or beats. Really good piece of kit for the money! Kudos to the Dutch guys for making a great product!

App is fantastic, sad they’re pulling out of hardware game

2023-08-22

Like the title says, TomTomSports is fantastic. There’s little to complain about (one small gripe is that when you zoom in on a map, it auto resizes to the full map view instead of allowing you to move around while zoomed in). I won’t even take off a star because it’s a small issue, but I do wish they fixed it, especially since I reported it as a bug and they confirmed the issue. Doubtful it will be fixed though since TomTom unfortunately has stopped selling the spark fitness watches. I guess they had too much competition from Garmin, Apple etc. It’s sad to hear because they’re product is reliable and accurate. It’s far more economical than other watches that are 2-3 times the price. For me the pros are the lower price, longer battery life, and the fact it does almost everything all the more expensive watches do. I don’t need bells and whistles, I need something that reliably does what it’s meant for. I’ll use the watch for as long as it lasts, but after that I guess I’ll become a Garmin customer in the future unless TomTom changes their mind.

Love

2023-09-23

With the tom-tom I have managed to lose almost 60 pounds in the last year my fitness level on the other hand has improved amazingly at 52 years old I feel like I did in my 30s I’m running again and it’s all because of this tom-tom. Being able to track my runs push myself to be in a better heart rate zone and go further in longer has been instrumental in my fitness goals

Still using my TomTom!

2023-10-24

I’m on my 2nd TT Running watch and it’s still going strong! I hate that they quit making wearables but I’ll continue to use this for all of my sports and workout activities until I just can’t update it anymore. I’ve always loved the larger readout, especially as I get older. I can’t believe how well it still works even though the last review is 2 years old. For reference, I have the GPS watch w/built-in heart rate monitor. 😃

Several years done the road

2023-11-25

Really have enjoyed my watch over several years and many updates to TomTomSports . I have the multi sport. It count my laps in the pool and does miles on my bike and run very well. It would be nice if it would track a little better on open water swims and I wish the was a setting for that. It must be turn to freestyle which is not in reference to the swim stroke, but doing whatever you want. Overall love the watch and ease of use with the big toggle and large number read out.

Update software

2023-12-26

They need to update the software, as any normal person I update my apps often, I updated my app and little did I know that it won’t fix anything but make TomTomSports worthless since it won’t connect with my watch. I contacted customer support but they told me surely the update will come soon but a months later not even a small update has been pushed. Normally I would give TomTomSports a 5 stars but the whole update just killed my vibe about TomTomSports since the main purpose was using with my watch but now I can’t even do that. I might be a little over exaggerated but TomTomSports helps a lot with the watch.

TomTom sports

2024-01-27

Love my TomTom spark music
Hate the new app update!
Thankfully tomtom, jumped right in and helped me to reset everything back to before the newest update, so that it syncs again.
Seriously, they're really great for customer service my tomtom spark music does everything I want it to do & once they get the updates on TomTomSports fixed will be the greatest app yet. I have had several different watches and I'll never go anywhere but TomTom again.

New User

2024-12-17

Adventurer w/ BT headset.

First off, the headset is the *best*, bar none, wireless gear I’ve ever put in my ears, and rivals many of the wired buckets I’ve owned. Also, the music streaming capability of the watch is awesome.

I do think the proprietary dongle for charging / syncing was a miss, a standard connection would have been preferable.

The integration with the phone is seamless and works well. Love having a buzz on the wrist, before the text shows onscreen.

Now for TomTomSports . Overall it’s very informative and intuitive, but it seems to periodically have problems holding connections.

Twice now, in under two weeks, I’ve needed to restart my phone (iPhone 7+) to get them talking to one another again.

As a person recovering from a severe, chronic medical condition, the workouts, and other presets, aren’t relevant to me (yet).

Now a couple of questions.

Is there a reason the feature sets between the local and online versions differ as much as they do?

My wife entered the tracker game well before I did and a competitor’s app does a really deep dive on the sleep side of the equation, differentiating between light, deep and REM sleep cycles. Could this be folded into a future update?

In conclusion, between the hardware and software, I’m quite pleased, but give four stars as a rating due to the connectivity and features aspects mentioned above.

Nice product

2024-12-17

I love my Tom Tom Spark 3 and this software works really well to provide me with data which I love. Couple of issues. Sync isn’t always successful on first try but almost always works on 2nd try. Swim data is confusing and I’d really like help understanding that. Along with iHealth integration I seem to get double counts when I do that.

Watch is fantastic and I can’t think of a better electronic product I’ve bought. Same class as iPhone/iPad way better than Apple Watch. Hate that touch screen when I’m exercising. #1 problem with watch is the strap. If you look at the reviews many people complain about that and rightfully so. I did complain to Tom Tom and was given a couple of replacements. THANK YOU. I have spark 3 with music. Headphones were not great but once I switched those. The music player in the watch allows me to totally cordless at the gym and running.

All in all a great product BUY one.



Is TomTom Sports Safe? 🤗🙏


Yes. TomTom Sports is very safe to use. This is based on our NLP (Natural language processing) analysis of over 756 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for TomTom Sports Is 58.5/100.


Is TomTom Sports Legit? 💯


Yes. TomTom Sports is a totally legit app. This conclusion was arrived at by running over 756 TomTom Sports User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for TomTom Sports Is 100/100..


Is TomTom Sports not working? 🚨


TomTom Sports works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with TomTom Sports? Post a Review




Features

View all your activities in one place, see your steps and fitness Trends through Daily Summaries, and reach your goals faster with motivational feedback, even without a TomTom Sports device.

Track your fitness and find your motivation for a fitter life in the TomTom Sports app.

The TomTom Sports app needs to be connected to the internet to exchange information with your TomTom product.

Wondering what’s the best device for you? Visit tomtom.com/sports to find out.

The TomTom Sports app is packed with features, yet easy to use.

TomTom Runner, Touch, Adventurer, Spark, and Multi-Sport ranges.

- Import weight from a smart scale compatible with Apple Health, and see your Trends in the app.

- Simply share your data with other apps like Strava, Endomondo, MapMyFitness, MyFitnessPal, NikePlus, Runkeeper, and more.

This mobile app only works on phones with Bluetooth Smart (4.1 or higher) and iOS8 or higher.

Still reading? That shows dedication – you’ll go far.

- Set your goal for the sport you love.

  Customer Service/Support
Developer:
TomTom