Contact QuickThoughts Support

So I had been using this app for a while and after redeeming for gift cards I didn’t get them. I contacted them and got told this. Unfortunately, the accuracy and attentiveness of your account activity has been flagged, and upon review of your account, we have been forced to suspend your account. As a member of our program you may only have one account, provide accurate profile information and survey responses. You must also be thoughtful and attentive in responding to our surveys. When we have concerns about any of these program rules we are obligated to take steps to investigate and unfortunately suspend accounts. We do not take account suspension lightly and do so only when account issues have been identified. At this time your account has been indefinitely suspended and you will no longer be able to participate in surveys or claim rewards from our website. When ask what they felt I did they couldn’t say. I feel that they didn’t want to pay because I had been earning quite a few rewards. It also seemed that more than once lately when I didn’t get my gift cards and I contacted them they told me that I needed to go in the app and hit to resend the gift card which never worked. Now today after my last email where I said that I thought this was because I did so well. I get one that says that my account has been permanently suspended and not indefinitely as they said in the email above. If you decide to download just beware.

I downloaded this app because I wanted to buy a game on the App Store without spending my own money. It only took me a couple of days, but I managed to qualify for and complete $10 worth of surveys. However, when I went to cash out my prize. I was met with an account error and was told to contact support. I sent my support form and it took three days for them to respond. In the response email, they told me that they had to suspend my account because I either owned more than one account or answered the questions too fast. First off, I will admit that I did have another account. But that was only because my old account suddenly stopped working and allowing me to sign in. I also got no help from support there. So unless QuickThoughts is able to fix their broken system, I don’t understand why it is against the rules to create new accounts. Second, I answered the questions truthfully and thoughtfully, and even if I didn’t, it’s not something that QuickThoughts has the power to determine. The surveys themselves have ways to make sure you actually pay attention, such as a dummy question. If you weren’t paying attention and answered these questions wrong, you were removed from the survey. So, wouldn’t the fact that I have $10 worth of surveys completed mean that I followed their rules? I can’t believe I wasted my time on this app again and I advise no one else to download it. The low ratings are well deserved.

This app was my holy grail. I was frustrated with a game I have been playing for years because I really wanted to spend real money to be able to succeed more. I had spent about $50 of my own money when I was told about Quick Thoughts and it changed my life. I loved this app and never planned to stop using it until about a week and a half ago my app stopped working and said “account error” whenever I tried to log in. I emailed support and waited for a reply. I received an email the next day saying they were reviewing my account and would hopefully get it back to me in a couple days. After about a week and a couple more emails to and from Quick Thoughts, I was told my account should be working in 48 hours in two different emails. After 4 days, my account still was not working. I emailed them one last time yesterday and received an email today saying my account was suspended because I violated their terms by “not being thoughtful and attentive”. Now I am a very fast reader and thought that was a good thing until today. I don’t feel I should be penalized for reading quickly. You could easily review my answers and see I was being truthful and taking my time. I’ve see many others with the same or a similar problem as mine. Unless Quick Thoughts addresses this problem of mine and many others, I stand by my review and advise everyone to read VERY slowly if you choose to download this app.