VeryFitPro app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Login
36.3%

Not working
23.7%

Connection
18.0%

Something else
9.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of VeryFitPro Problems 😠👌🔥

- It was a major pain to connect to the watch.

- The App needs to be frequently refreshed to sync with the watch's current step count, heart rate data, etc.

- The App shows a flat resting heart rate of 60 bpm every day, which is inaccurate.

- The App is recording me waking up at 7:47 am everyday.

- The graphs have no numbers, just plots.

- The App is lagging way behind and recording wrong data.

  43 Reported Issues: 😵🆘🛟🚨📢

Karyne Marques
2024-03-10

Cannot login. Have cleared cache, data. Uninstalled, reinstalled, restarted phone, used code to login, unused password to login. I still cannot login. Since the first day using the app long ago, I have never had to login again until today. Been trying everything for hours.

Marianne Moreau
2024-03-10

I can't log into my veryfit account, I've tried uninstalling the app and reinstalling, restarting my phone, using a verification code to log in and just get Request failed, try again, over and over. Also the app won't pair with my watch, it has worked great for the past 2 weeks.

Raul
2023-10-31

The app does not track when riding bicycle

Brenda Hatfield
2023-08-03

I want to cancel subscription on very fit pro. I don’t not need this.

Kristi Kalen
2023-07-07

I am unable to sign into app. It keeps saying "data error code". I have also tried changing password....same thing

Randi
2023-07-04

Downloaded app, but only the logo shows. App doesn’t open

Teresa Brower
2023-04-13

App won't open on my galaxy A03s phone. Help Thank you

Roxie Riopelle
2023-04-10

It's very difficult to open alarm alert on my Very Fit Pro 1. It always has been. I have to tap for so long before it opens. Very frustrating! Love this watch except for that.

Timothy Robbins
2023-03-13

Having Log in issues as well. My log in data has not changed, but being told log in failed. Try to register and no email I have is working. Will not let me retrieve password, which is saved on the app so I did not have to change it. Had to change device time display to allow device to match daylight saving time adjustment. Errors all around with device and app.

Marie
2023-03-13

Log in failed. Can't log in or sync the app to the device.

Ronald Wagner
2023-03-12

Watch won't change to daylight saving time. Watch won't sync to app on android phone to update.

Jeremy Whaley
2023-03-12

It was working fine, but now I can't sync the app to the device. It says I need to log in to sync them and it won't let me log in. It also won't let me retrieve my password. These things happen even when I clear my cache or reboot the device. Can anything be done to fix this?

Michael A Taylor
2023-02-14

When I try to download it says it will do it later but never does. How else can I get this thing to work? It worked fine for several months but crashed and I can't reinstal. Help!

Michael
2023-02-02

I'm getting three white rectangles stacked horizontally. I can't access any feature. Will not sync with phone. Help. It's less then a year old

Cindy Bolte
2023-01-31

After the charge my screen went blank. Still acts like it’s working vibrates, but nothing on the screen. What happened & how do I fix it? Thanks, Cindy

Janette Tingle
2023-01-28

How to Take Blood Oxygen Measurement - Instructions These instructions were included with my VeryFitPro, but nowhere inside the device is there any icon for blood oxygen level. My devices is version: V12.0.0 ED-BC-B2-74-3D-E3

Bobbi Clayton
2023-01-26

How do you enlarge the font on the very fit pro watch

Marilyn Urbanowicz
2023-01-09

I bought 2 watches. My husband likes his. However I do not like mine. It’s too big and bulky for me and I wish to return it for a refund

Rasita Butler
2023-01-05

I have tried the online chat but when I give the payment information, it keeps saying I have to call my bank. All I want to know is since the time change in October, my smartwatch won't change the time. I have synced it to my phone, but it still doesn't change the time.

Suzanne
2022-12-12

My device has stayed on 0 steps for several days. Everything else is recording accurately. How do I get it to start recording my steps again?

Naz Zoberi
2022-10-25

My WhatsApp messages are not coming on my watch

Richard Holz
2022-10-10

I lost the watch charging cord to charge the ID205 watch, how do I get a replacement?

Linda
2022-09-01

Why are we all posting various issues but not getting any answers? What is the purpose of this other than warning possible new purchasers to beware?

Linda
2022-09-01

My unit keeps going to a 12:00 time and a Friday, 1 day! I try to refresh but it doesn’t adjust to the correct info. Very frustrating.

Barbara K. Allen
2022-08-29

I cannot get call notifications on my iphone. I have a I phone 12 and followed all your troubleshooting but that does not solve problem. Need any other suggestions,

Karen Jacobson
2022-08-23

Just got my watch yesterday down loaded the app but the watch does not turn on , battery is fully charged. Just won’t work.

Remy
2022-08-16

it says my resting heart rate is 62bpm but my bpm hasn't dropped below 70 (because of a health condition) and I am only using this watch to measure my bpm

Shan Williams
2022-07-27

Have just purchased new version of very fit Pro. Was pleased with the one I bought 3 years ago but I cannot see the screen on the new version. Much too dim. No means of increasing the brightness. Have seen instruction to change on the app but no screen brightness option.

Kim I Martin
2022-07-22

I been having a problem during my walking workout for the last 4 weeks. It's only allow me to go about 1 mile and then the workout stop and I have to restart the program to continue for another mile before it stops again. I finally remove the app and reinstall and it still continue to do same thing. Please help me. All I can do now if I cannot get it to work is get a different watch made by another company. Other program seem to be fine. Help!

Shelly Bevan
2022-07-04

Had my watch for my Birthday on the 2nd July 2022, but last night it stoped vibrating when receiving messages.

Showing 1-30 of 43

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About this app

Includes checking exercise, sleep quality, the state of the heart rate monitor, a smart alarm clock to wake up, APP message alert. 2. etc.  When Veryfit sleep monitoring, recording deep and shallow sleep, sleep, sleep help users monitor their sleep quality. 4.  Application through physical activity and calorie consumption, monitor the effect of walking and running. 3.  Because the application needs to remind background, it has been running in the background. 5. 6.