Are you having issues? Select the issue you are having below and provide feedback to VeryFitPro.
- It was a major pain to connect to the watch.
- The App needs to be frequently refreshed to sync with the watch's current step count, heart rate data, etc.
- The App shows a flat resting heart rate of 60 bpm every day, which is inaccurate.
- The App is recording me waking up at 7:47 am everyday.
- The graphs have no numbers, just plots.
- The App is lagging way behind and recording wrong data.
Cannot login. Have cleared cache, data. Uninstalled, reinstalled, restarted phone, used code to login, unused password to login. I still cannot login. Since the first day using the app long ago, I have never had to login again until today. Been trying everything for hours.
I can't log into my veryfit account, I've tried uninstalling the app and reinstalling, restarting my phone, using a verification code to log in and just get Request failed, try again, over and over. Also the app won't pair with my watch, it has worked great for the past 2 weeks.
The app does not track when riding bicycle
I want to cancel subscription on very fit pro. I don’t not need this.
I am unable to sign into app. It keeps saying "data error code". I have also tried changing password....same thing
Downloaded app, but only the logo shows. App doesn’t open
App won't open on my galaxy A03s phone. Help Thank you
It's very difficult to open alarm alert on my Very Fit Pro 1. It always has been. I have to tap for so long before it opens. Very frustrating! Love this watch except for that.
Having Log in issues as well. My log in data has not changed, but being told log in failed. Try to register and no email I have is working. Will not let me retrieve password, which is saved on the app so I did not have to change it. Had to change device time display to allow device to match daylight saving time adjustment. Errors all around with device and app.
Log in failed. Can't log in or sync the app to the device.
Watch won't change to daylight saving time. Watch won't sync to app on android phone to update.
It was working fine, but now I can't sync the app to the device. It says I need to log in to sync them and it won't let me log in. It also won't let me retrieve my password. These things happen even when I clear my cache or reboot the device. Can anything be done to fix this?
When I try to download it says it will do it later but never does. How else can I get this thing to work? It worked fine for several months but crashed and I can't reinstal. Help!
I'm getting three white rectangles stacked horizontally. I can't access any feature. Will not sync with phone. Help. It's less then a year old
After the charge my screen went blank. Still acts like it’s working vibrates, but nothing on the screen. What happened & how do I fix it? Thanks, Cindy
How to Take Blood Oxygen Measurement - Instructions These instructions were included with my VeryFitPro, but nowhere inside the device is there any icon for blood oxygen level. My devices is version: V12.0.0 ED-BC-B2-74-3D-E3
How do you enlarge the font on the very fit pro watch
I bought 2 watches. My husband likes his. However I do not like mine. It’s too big and bulky for me and I wish to return it for a refund
I have tried the online chat but when I give the payment information, it keeps saying I have to call my bank. All I want to know is since the time change in October, my smartwatch won't change the time. I have synced it to my phone, but it still doesn't change the time.
My device has stayed on 0 steps for several days. Everything else is recording accurately. How do I get it to start recording my steps again?
My WhatsApp messages are not coming on my watch
I lost the watch charging cord to charge the ID205 watch, how do I get a replacement?
Why are we all posting various issues but not getting any answers? What is the purpose of this other than warning possible new purchasers to beware?
My unit keeps going to a 12:00 time and a Friday, 1 day! I try to refresh but it doesn’t adjust to the correct info. Very frustrating.
I cannot get call notifications on my iphone. I have a I phone 12 and followed all your troubleshooting but that does not solve problem. Need any other suggestions,
Just got my watch yesterday down loaded the app but the watch does not turn on , battery is fully charged. Just won’t work.
it says my resting heart rate is 62bpm but my bpm hasn't dropped below 70 (because of a health condition) and I am only using this watch to measure my bpm
Have just purchased new version of very fit Pro. Was pleased with the one I bought 3 years ago but I cannot see the screen on the new version. Much too dim. No means of increasing the brightness. Have seen instruction to change on the app but no screen brightness option.
I been having a problem during my walking workout for the last 4 weeks. It's only allow me to go about 1 mile and then the workout stop and I have to restart the program to continue for another mile before it stops again. I finally remove the app and reinstall and it still continue to do same thing. Please help me. All I can do now if I cannot get it to work is get a different watch made by another company. Other program seem to be fine. Help!
Had my watch for my Birthday on the 2nd July 2022, but last night it stoped vibrating when receiving messages.
Complete guide to troubleshoot VeryFitPro app on iOS and Android devices. Solve all VeryFitPro app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at an he, developers of VeryFitPro.
Includes checking exercise, sleep quality, the state of the heart rate monitor, a smart alarm clock to wake up, APP message alert. 2. etc. When Veryfit sleep monitoring, recording deep and shallow sleep, sleep, sleep help users monitor their sleep quality. 4. Application through physical activity and calorie consumption, monitor the effect of walking and running. 3. Because the application needs to remind background, it has been running in the background. 5. 6.