Contact Pococha Support
Company Name: DeNA Co., Ltd.
About: Pococha is a rapidly growing live streaming platform with 2M+ downloads!
Share a
piece of your life and communicate with people all over the country!
WATCH
real-time entertainment provided by musicians, food lovers, comedians and other
unique talents!
SUPPORT your favorite broadcasters by chatting, liking, and
using items in the broadcasts! Your engagement is the key to an exciting
performance.
BROADCAST from anywhere, anyt.
Pococha Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Pococha Website
Privacy Policy: https://www.pococha.com/privacy-policies
Developer: DeNA Co., Ltd.
Privacy & Terms:
https://instagram.com/pococha_us
3 Most reported problems 😔💔
My Last Review Was Deleted
by Blablahblah27
I auditioned a few months ago to become a streamer. The interaction during my audition was amazing. It was definitely a vibe. However, I did not get accepted to become a host: 1. I had a bed in the background 2. I turned my lighting down a bit (still really good lighting) to show my painting which was glow in the dark 3. Lack of face to camera time (I was painting and I spent majority of the time talking/looking at camera ) 4. I didn’t have a specific topic to talk about 5. Someone asked me what I do for work and I told them what’s it’s like working in the Mortgage industry and they felt I was telling negative stories.
Today I got an email that they changed their policies and if I want to audition to create a new page. Hard pass!!!!
Bots, Dating, and Scam
by EpicGeometric
The comments are filled with bots that will say random emojis and when you try to follow them, it won’t let you. They will never say anything else other than emojis. The chat room thumbnail are mostly girls that have this pose like they are trying to seduce you. It is gross and makes the point of this app become a dating app. Also, I did an offer where if you logged in for 8 days straight, they will pay you $8. After I did the offer, I did not receive my money, so I emailed them and they accused me of using a VPN when I don’t even have one on my phone. Overall, this app will avoid paying you by making up ridiculous excuses that you won’t be able to prove.
BEWARE THIS SCAM
by PhilApt5
I’ve been told by multiple people that this app DOES NOT PAY OUT. They lie about their agreements to creators, and find whatever excuse they can to not pay out. One friend told me she streamed ten hours more than they said she did, and they’re using their made up numbers to not pay out, while also telling another friend she missed the mark by 11 minutes, while saying she must have gotten the wrong agreement to sign “oops”. Please please PLEASE do yourself a favor and spend your time on another app, this one legitimately is farming labor for free off of people.
Have a Problem with Pococha - Chat, Live streaming? Report Issue
Why should I report an Issue with Pococha - Chat, Live streaming?
- Pulling issues faced by users like you is a good way to draw attention of Pococha - Chat, Live streaming to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Pococha - Chat, Live streaming customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pococha - Chat, Live streaming.
