Ba app not working? crashes or has problems?

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Last Updated on 2024-07-19 by Baby Sweets GmbH & Co. KG

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Common Ba Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ba app on iOS and Android devices. Solve all Ba app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ba iPhone Issues and Solutions

Ba iOS app crashes, not working, errors
Ba iOS app network issues
Ba on iOS has black/white screen

Ba Android App Issues and Solutions

Ba has errors/crashing/not working
Ba server network connectivity issues
Ba has black screen

Ba iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ba app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ba app crashes or not working on Iphone (iOS):

Close and restart the Ba app on iPhone
Update Ba app to the Latest Version for iOS
Uninstall and reinstall Ba iPhone app
Update your iPhone to the latest iOS version

Fix Ba on iPhone unable to connect to server/internet connection issues::

To resolve Ba network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ba black/white screen (blank screen) on iPhone:

Follow the Ba iOS app troubleshooting guide Here →

Ba Android App Issues and Solutions

Fix Ba not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ba app issues:

Force Stop the Ba App
1. On android, goto "Settings" » click Ba app. » click "Force Stop".

Update Ba to the latest version on PlayStore

Clear Ba App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ba app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ba.

Fix Ba unable to contact server/ Ba internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ba » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ba » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ba on android.

Solve Ba black/white screens issue on Android:

Follow the Ba android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Baby Sweets GmbH & Co. KG, developers of Ba.

Verified email

Contact e-Mail: [email protected]

About this app

Entdecke neben ausgewählten Marken - wie Disney, NUK, BAMAR und Dirkje - auch unsere liebevoll gestalteten Handmade-Produkte und unsere einzigartigen Eigenkollektionen.  Dank personalisierbaren Artikeln, hochwertigem Spielzeug und vielen weiteren wundervollen Geschenkideen findest du für jeden Anlass die passenden Baby Geschenke. Baby Sweets ist dein Online-Shop für zauberhafte Babykleidung, niedliche Accessoires und praktisches Zubehör für Babys und Kleinkinder im Alter von 0-24 Monaten. Solltest du Fragen, Wünschen oder Anregungen zur Baby Sweets App haben, dann schreib uns gerne eine E-Mail an support@baby-sweets. de. Mit unserer Baby Sweets App macht das Stöbern und Shoppen gleich noch mehr Spaß! Dir gefällt unsere Baby Sweets App? Dann freuen wir uns über eine positive Bewertung! Wir arbeiten kontinuierlich an der App, um dir das beste Einkaufserlebnis zu bieten und freuen uns daher über jedes Feedback!