myTAO app not working? crashes or has problems?

myTAO Status

Last Updated on 2024-11-04 by Tape à l'oeil

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Common myTAO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot myTAO app on iOS and Android devices. Solve all myTAO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

myTAO iPhone Issues and Solutions

myTAO iOS app crashes, not working, errors
myTAO iOS app network issues
myTAO on iOS has black/white screen

myTAO Android App Issues and Solutions

myTAO has errors/crashing/not working
myTAO server network connectivity issues
myTAO has black screen

myTAO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever myTAO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix myTAO app crashes or not working on Iphone (iOS):

Close and restart the myTAO app on iPhone
Update myTAO app to the Latest Version for iOS
Uninstall and reinstall myTAO iPhone app
Update your iPhone to the latest iOS version

Fix myTAO on iPhone unable to connect to server/internet connection issues::

To resolve myTAO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix myTAO black/white screen (blank screen) on iPhone:

Follow the myTAO iOS app troubleshooting guide Here →

myTAO Android App Issues and Solutions

Fix myTAO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent myTAO app issues:

Force Stop the myTAO App
1. On android, goto "Settings" » click myTAO app. » click "Force Stop".

Update myTAO to the latest version on PlayStore

Clear myTAO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "myTAO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch myTAO.

Fix myTAO unable to contact server/ myTAO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click myTAO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got myTAO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch myTAO on android.

Solve myTAO black/white screens issue on Android:

Follow the myTAO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tape à l'oeil, developers of myTAO.

About this app

Find all your information in your personal space: your orders, your loyalty benefits, and your favorite store. Stay connected with your favorite brand 24/7! Where is the store close to your house? No worry ! Our Store locator is made for you! Discover our App this app, with our new products and our fashion look. Contact our customer service? It’s a breeze with our new app!