Are you having issues? Select the issue you are having below and provide feedback to Secret Photo Album.
- Forced to pay before being able to login to an account
- Accidentally used wrong email to reset account and deleted entire vault of photos
- Ad pops up over photos and requires premium app to access photos
This is my fourth attempt at telling you the exact same thing. I have pictures on the cloud but they will not download to my phone. This happens about every 3 to 6 months and I’m so sick of your service. Please help. The automatic generated codes are always incorrect
I have been contacting you on a regular basis for weeks now. Nobody will help me. I get a confirmation code automatically sent to me, but when I get into the app, it just tells me that it’s an incorrect code. I have stuff in the cloud, but cannot retrieve my photos.
The app opens to a blue screen and freezes.
Complete guide to troubleshoot Secret Photo Album app on iOS and Android devices. Solve all Secret Photo Album app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BPMobile, developers of Secret Photo Album.
Premium version offers 50 GB protected private cloud storage service, allowing your phone to access your photos and videos any time in the cloud using your email. To sync photos and videos between devices and easily restore your data in case your device gets broken or lost, you'll first need to register your email address. Use encrypted cloud storage to access your private photo album from different devices. Secret Album will keep safe data in the encrypted storage area protected by a PIN code or your fingerprint. Hide pictures and videos in your personal secret photo vault. Use built-in camera to take pictures in the secret photo app or move existing images from Camera Roll into your secret photo locker. Your friends and family will only see what's left in public photo gallery, not in your private photo vault. Now you can be sure that your personal data will be kept safe and secure. Keep them away from nosy folks when they are using your device. You can enter your email in SecretPhotoAlbum Settings. – Account will be charged for renewal within 24-hours prior to the end of the current period.