Monkey app not working? crashes or has problems?

Monkey Status

Published by Monkey, Inc.

Monkey is about making friends and having fun. A social app where you can share
who you are and meet like-minded people in seconds.

I have a problem with Monkey

Are you having issues? Select the issue you are having below and provide feedback to Monkey.

User reports:
App has problems

User reports 10

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

100.0%

Screen

40.0%

Connection

30.0%

Not working

20.0%

Reported Issues: 10 Comments

By Francisco 1 day ago

I cant get monkey plus

By Caitlyn 4 months ago

Hi there im trying to go on monkey app but it won't let me press anything, i can scroll but i cant press log in or start video chat.

By Kerona 5 months ago

I can’t see no messages on the monkey app

By maritza 7 months ago

says connecting to people but never connects

By Autumn B 8 months ago

the monkey.cool website is not working for me when i go to click on the "start video chat" botton my camera turns on but the screen just stays the same with the "start video chat" bottom and everything else that is on the home screen, ive tried refreshing the app and closing it out but nothing works and it keeps doing the same thing i dont know what is going on.

By Jaslynn 9 months ago

It says todays free matches have reached their limit !!!

By Sa'Niyah 10 months ago

its not letting me match because i want join yall thing

By Aaron 11 months ago

It’s saying that today’s free match opportunities have reach their limit

By Jeramiah Reed Davison 11 months ago

it says im offline me and my friend when we are online

By mya 11 months ago

since me and my bestie were trying to send links and it wouldnt work, we was on it yesterday,

Have a Problem with Monkey? Report Issue

Common Monkey Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Monkey app on iOS and Android devices. Solve all Monkey app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Monkey iPhone Issues and Solutions

Monkey iOS app crashes, not working, errors
Monkey iOS app network issues
Monkey on iOS has black/white screen

Monkey Android App Issues and Solutions

Monkey has errors/crashing/not working
Monkey server network connectivity issues
Monkey has black screen

Monkey iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Monkey app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Monkey app crashes or not working on Iphone (iOS):

Close and restart the Monkey app on iPhone
Update Monkey app to the Latest Version for iOS
Uninstall and reinstall Monkey iPhone app
Update your iPhone to the latest iOS version

Fix Monkey on iPhone unable to connect to server/internet connection issues::

To resolve Monkey network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Monkey black/white screen (blank screen) on iPhone:

Follow the Monkey iOS app troubleshooting guide Here →

Monkey Android App Issues and Solutions

Fix Monkey not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Monkey app issues:

Force Stop the Monkey App
1. On android, goto "Settings" » click Monkey app. » click "Force Stop".

Update Monkey to the latest version on PlayStore

Clear Monkey App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Monkey app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Monkey.

Fix Monkey unable to contact server/ Monkey internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Monkey » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Monkey » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Monkey on android.

Solve Monkey black/white screens issue on Android:

Follow the Monkey android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Monkey, Inc., developers of Monkey.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Monkey.cool

E-Mail: [email protected]

Website: Visit Monkey Website

About this app

And last but not least, an all-encompassing space where you can collect bananas and redeem exclusive merch - for free. A social app where you can share who you are and meet like-minded people in seconds. A community that celebrates individuality and embraces self-discovery. this app is about making friends and having fun.