哈啰 骑车顺风车打车租车 Customer Service 💢
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Verified email
Contact e-Mail: service@hellobike.com
Verified email ✔✔
E-Mail: helloride@hellobike.com
Website: 🌍 Visit HelloRide Website
Privacy Policy: https://m.hellobike.com/mf/spa/u_wfpfbk/latest/MA2202222873206127581986816.html?activityCode=MA2202222873206127581986816
Developer: HelloRide
3 Most reported problems 😔💔
Ridiculous
by Lyl580
I was in a rush to get to work and scanned the first bike I saw. The bike lock was completely broken, and when I looked up, someone used their personal lock on that broken bike. I immediately reported the case. The app charged me for 200 minutes (extra fined fee) for a bike I couldn’t use and couldn’t lock. I reported the case over 10 times and called customer support but nobody picked up. The case report was “pending” for 200 minutes. They still charged me the extra fee.
One star
by .........!!!!!!
Do not download this app, the driver Never reach you, and leave without you. also you have to pay for driver. The most saddest thing is customer service ask you to pay for it, she told me she can’t solve anything.
这不给个差评都不行了，等了1个小时等不到司机. 司机不联系你，你也联系不了司机. 最后客服除了叫你付款，什么问题都解决不了.
Don't borrow money with this software.
by DEDear Dad
Will reveal your personal information and make harassing phone calls to you every day.
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