Contact Civica Support
Company Name: Metro Medellin
About: Cívica. La app con todo, en la ciudad que lo tiene todo.
Civica Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Civica Website
Privacy Policy: https://civica.metrodemedellin.gov.co/condiciones-de-uso-de-civica
Developer: METRO DE MEDELLLIN LTDA
3 Most reported problems 😔💔
Terrible
by Gossome0027
Pide toda la misma información miles de veces - información que es totalmente innecesaria. Y al final, ni siquiera funciona.
Aplicación Cívica
by Fernando Medina Gaviria
Funciona muy mal, cuando la uso para ingresar al metro no me permite.
Pasar dinero de la Aplicación a mi tarjeta Cívica tampoco.
Es poco amigable y mal funcionamiento
Urgente evolución
by MDragonL
- Se demora una eternidad para generar un nuevo pasaje
- La recarga es confusa, hay dos opciones para hacerlo. En una de las opciones pide el número civica pay y de milagro intenté con mi celular
- Es inestable, no se sabe cuándo no funcionará. Igual me toca andar con la tarjeta física
Ánimo, buena solución, solo resta evolucionar pronto en estabilidad y experiencia
Have a Problem with Civica? Report Issue
Why should I report an Issue with Civica?
- Pulling issues faced by users like you is a good way to draw attention of Civica to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Civica customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Civica.
