Video Compress app not working? crashes or has problems?

Video Compress Status

Last Updated on 2024-06-27 by Zheng Weijie

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Summary of Video Compress Problems 😠👌🔥

- Upon downloading the app, other apps were downloaded as well, which may be considered intrusive.

- The ads can be intrusive, but they can be removed with an in-app purchase.

- The app may not work on some devices, as reported by one user who could not see their saved videos on their new iPhone.

Have a Problem with Video Compress - Shrink Videos? Report Issue

Common Video Compress Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Video Compress app on iOS and Android devices. Solve all Video Compress app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Video Compress iPhone Issues and Solutions

Video Compress iOS app crashes, not working, errors
Video Compress iOS app network issues
Video Compress on iOS has black/white screen

Video Compress Android App Issues and Solutions

Video Compress has errors/crashing/not working
Video Compress server network connectivity issues
Video Compress has black screen

Video Compress iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Video Compress app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Video Compress app crashes or not working on Iphone (iOS):

Close and restart the Video Compress app on iPhone
Update Video Compress app to the Latest Version for iOS
Uninstall and reinstall Video Compress iPhone app
Update your iPhone to the latest iOS version

Fix Video Compress on iPhone unable to connect to server/internet connection issues::

To resolve Video Compress network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Video Compress black/white screen (blank screen) on iPhone:

Follow the Video Compress iOS app troubleshooting guide Here →

Video Compress Android App Issues and Solutions

Fix Video Compress not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Video Compress app issues:

Force Stop the Video Compress App
1. On android, goto "Settings" » click Video Compress app. » click "Force Stop".

Update Video Compress to the latest version on PlayStore

Clear Video Compress App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Video Compress app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Video Compress.

Fix Video Compress unable to contact server/ Video Compress internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Video Compress » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Video Compress » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Video Compress on android.

Solve Video Compress black/white screens issue on Android:

Follow the Video Compress android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zheng Weijie, developers of Video Compress.