Contact Bitport Support
Company Name: Cool Sheep Technologies s.r.o.
About: Access your cloud files, stream them or download to your device for later. With
Bitport on your iPhone or iPad, you can take your files anywhere you go.
Bitport Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Bitport.io Website
Privacy Policy: https://bitport.io/privacy-policy
Developer: Bitport Team
3 Most reported problems 😔💔
Lost Functionality Renders Current Version Useless
by NoNeinNyet
I can no longer export files from Bitport to VLC either by streaming or downloading. This feature was the main reason I enjoyed using this app. I don’t know if the problem is with the Bitport app or VLC for iOS but I can no longer use this app in the way that worked best for me.
Broken app
by Mar.b
Can’t delete offline files, no matter how often I click on delete. Can’t deactivate subtitles in the in app video player, no matter how often I click on deactivate subtitles. This app is as dead as a dodo.
Nothing works...
by Smartiez
1. Couldn’t delete the file
2. Couldn’t download the file - it says my video file is infected with virus... and yet it plays & downloads fine using desktop
3. Couldn’t stream or download to VLC
Have a Problem with Bitport? Report Issue
Why should I report an Issue with Bitport?
- Pulling issues faced by users like you is a good way to draw attention of Bitport to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bitport customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bitport.
