Grammarly app not working? crashes or has problems?

Grammarly Status

Last Updated on 2024-10-16 by Grammarly, Inc

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

50.0%

Crashes

25.0%

Something else

25.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Grammarly Problems 🔥

• Missing documents folder on Grammarly's website for I-Phone

• Laggy on I-Phone

• Insists on correcting the same word over and over again

📋 1 Reported Issues:

Craig 2022-03-15

Grammarly has worked great on my iPad, but all of a sudden, it no longer functions. For example, when I push the “Check My Text” button, I receive “Automatic checking is deactivated in hardware keyboard mode. Tap ‘Check My Text’ to review suggestions. But nothing else happens. I have deleted and reinstalled the Grammarly app, signed out and back into my account, restarted my iPad, etc. Can you help?

Showing 1-1 of 1 reported issues:

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Common Grammarly Problems & Solutions. Troubleshooting Guide

Table of Contents:

Grammarly iPhone Issues and Solutions

Grammarly iOS app crashes, not working, errors
Grammarly iOS app network issues
Grammarly on iOS has black/white screen

Grammarly Android App Issues and Solutions

Grammarly has errors/crashing/not working
Grammarly server network connectivity issues
Grammarly has black screen

Grammarly iPhone Issues and Solutions

How to fix Grammarly app crashes or not working on Iphone (iOS):

Close and restart the Grammarly app on iPhone
Update Grammarly app to the Latest Version for iOS
Uninstall and reinstall Grammarly iPhone app
Update your iPhone to the latest iOS version

Fix Grammarly on iPhone unable to connect to server/internet connection issues::

To resolve Grammarly network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Grammarly Android App Issues and Solutions

Fix Grammarly not working on Android, crashes, errors or is unresponsive:

Force Stop the Grammarly App
1. On android, goto Settings » Grammarly » click [Force Stop]

Update Grammarly to the latest version on PlayStore

Clear Grammarly App Cache and Data:
1. On android, goto Settings » Apps » Grammarly » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Grammarly.

Fix Grammarly unable to contact server/ Grammarly internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Grammarly » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Grammarly » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Grammarly