Contact MEATER® Smart Meat Thermometer

Contact MEATER Support


Company Name:

About: A tech driven company developing smarter consumer products in the IoT space. Inventor of MEATER: The
Only Wireless Smart Meat Thermometer.

Headquarters: Leicester, Leicester, United Kingdom.



MEATER Customer Service 👿🤬😡😠💢😤

MEATER® Smart Meat Thermometer Contact Information

Listed below are our top recommendations on how to get in contact with MEATER® Smart Meat Thermometer. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MEATER® Smart Meat Thermometer. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Apption Labs



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MEATER Website

Privacy Policy: http://meater.com/privacy-policy/

Developer: Apption Labs


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Privacy & Terms:

https://meater.com/shop

https://meater.com

https://www.facebook.com/MEATERmade/

https://www.instagram.com/meatermade/

https://www.youtube.com/c/MEATER/

https://twitter.com/MEATERmade

https://www.tiktok.com/@meatermade

https://meater.com/shop




Read 14 Customer Service Reviews 😭😔💔

4.7 out of 5
Craig
2024-06-26

Can’t get my MEATER + to work correctly.

Robert Ocasek
2024-05-07

I have owned several Meater Plus thermometers and the one I am currently using I do not think is working properly. When I pull the meat probe out of the meat after cooking, whether it be a steak or roast, the probe extends where the black part connects to the silver probe. I don't believe it is supposed to be doing this. Please reply and let me know how I can fix this issue.

Bill Mitchell
2023-07-18

I need your contact email address so I can set you up to receive as much spam as you send me. Your unsubscribe button forced you to verify that I am a human but it always fails, so obviously I need to show you how irritated it is to receive unsolicited emails that you are unable to unsubscribe from.

Dave Wessendorf
2023-07-14

can't find black button or LED light to do test... can't reconnect to blutooth on phone... can't find a customer support tele number to step me thru my issues... about ready to throw out & buy another brand...

Ronald King
2023-01-11

login issues. I logged in on PC and then tried to login on mobile device and it would not accept. tried to reset password. I can log in on PC but new app in mobile device will not accept my email or password one of the 2 it does not say.

Mr David Hamilton
2022-12-03

I have been trying to purchase the MEATER 4 block my debit card was declined due to an old landline no which has now been rectified. I tried to order again with my capital one credit card as the 3d credit check says that there is a check pending there is only one day left to purchase at a reduced price. Can this be sorted before then?.

James R Chapman
2022-07-18

I have the meater 4 probe block and the #2 probe has stopped working and the #4 probe only works sometimes. The block will only work like 5 feet away! If I'm lucky. I need to find out warranty info where can i send for repair? James Chapman 1123 Patterson Rd. Santa Maria, Ca. 93455 805-714-9893

Keith A Frisby
2022-07-01

I have 2 Meaters that have worked fine up until now. The issue I'm having is with the charging base. The original batteries ran out and when I replace them with another AAA battery the green light will no longer come on and the base unit will not charge the thermometer?

Joseph M Dimino
2021-07-28

It's charged and never has green blink after removing from base Thanks

Gerald Kass
2021-07-06

I tried to smoke a 12lb turkey today. I liker the idea that your meat thermometer will monitor the temperature of the food an also give me the temperature of the smoker. The problem was that after 3 hours it stopped working. I ran out of battery. How long is the probe supposed to last. If only 3 hours then it I useless for what I need it for. Or is my unit defective?

Oo
2021-02-02

This company happily takes your money but if You need any help they are nowhere to be found. Been trying to get a hold of their “customer service” department for 2 months now!! Company is just marketing

Make sure your grill is compatible before using!

2022-04-28

by Xxtroenxx

I backed the meater smart thermometer on indiegogo back in 2016 and waited patiently for over a year to receive my product. Promised essentially unlimited range for temperature tracking, I was sold immediately. And no wires to boot! However, the product has been nothing but a disappointment from my first cook. I have a traeger Texas elite 34 pellet smoker and when I use the probe, I can get no more than 10 feet from my grill before losing Bluetooth connection to my meater. I’ve also tried the meater link, which uses Bluetooth to connect to a device near the probe and WiFi to connect that device to a second device. Still a no go. Same problem with meater cloud. When I contacted meater about these issues, they had me complete a range test, making sure the probe is unobstructed by anything. Meaning it’s not in my grill, creating a test that is impractical as it’s not a proper demonstration of the products use. I was told the product is in working order and that my grill is incompatible with the probe as it blocks too much Bluetooth signal. I would absolutely not recommend this product for anyone that does a significant amount of smoking, or grilling with a closed lid.

Thermometer that doesn't work over 500 degrees?

2022-05-05

by Keya Dash

Grilling and searing frequently use temperatures in excess of 500 degrees but, astonishingly, this dumb thermometer doesn't work at such temperatures. Trust me, when the ambient temperature gets over 500 degrees, the stupid app loudly blows the klaxons every few seconds and then blocks the entire screen with a bright red warning message so you can't see anything else. I mean it, you really can't see anything. You can't even see the meat temperature anymore, which was the entire point of all this. The product designers and app programmers must not know anything about grilling, because these are very stupid problems to have.

As for this app, its hard to give even one single star for this abomination, a thermometer app that, deliberately by it's design, doesn't show the meat temperature. It's only exacerbated by the fact that the underlying product won't work over 500 degrees, a temperature that most home ovens and even some toaster ovens can achieve.

Not Happy

2022-05-12

by CMCJV

I bought the + model thinking I would have ample range in my small backyard. The probe will not stay connected even though all lights are green and the probe is charged. I’ve run all the trouble shooting tips with no joy. It’s the definition of insanity. I try the probe each time I cook a piece of meat and each time I’m disappointed. I’m very confident it’s not me.
Also, prepare to receive more emails than you ever dreamed possible from a meat probe company. I had to designate all the emails spam because I couldn’t stop the inundation otherwise. If I wanted an email from the company everyday (sometimes multiple in one one day) I would have asked for them. And, you are almost forced into the emails.
I was hoping for a simple to use Bluetooth thermometer but that isn’t possible with MEATER+. It’s waaaayyyy more complicated than it needs to be.


Have a Problem with MEATER® Smart Meat Thermometer? Report Issue




Why should I report an Issue with MEATER® Smart Meat Thermometer?

  1. Pulling issues faced by users like you is a good way to draw attention of MEATER® Smart Meat Thermometer to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MEATER® Smart Meat Thermometer customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MEATER® Smart Meat Thermometer.


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