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Published by Instant Brands Inc. About: The Instant Pot Smart WiFi is the Internet-Enabled Pressure Cooker that you can
control from your mobile devices: cook, schedule, adjust and monitor the
progress of your meals on the go. If you have a different model, please use the
official Instant Pot recipes app.
How to Contact Remote Control Customer Service/Support
Listed below are our top recommendations on how to get in contact with Remote Control for Smart WiFi. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Remote Control for Smart WiFi. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Instant Brands Inc.
100% Contact Match
Developer: Instant Pot Company
E-Mail: [email protected]
Website: Visit Remote Control Website
Reported Issues: 3 Comments
By Blumarble
Worst App, BT IP Is Useless
Let me start by saying, don’t bother with the Bluetooth Instant Pot. The BT function is useless. It requires this app which has never worked for me. I’ve had the BT IP for years. Sometimes the app connects but there was never a functioning alarm where it would send you a notification when the IP was done. And the Bluetooth range is literally 10 whole feet, unless there’s a wall. Why bother? And now the app is even more useless if you can believe it because it won’t even load My Devices. So I can’t even connect to the IP. I’ve tried deleting the app and reinstalling. Why charge extra for a feature you never intended to let people use, Instant Pot?! They have a WiFi IP now but why would I ever spend the extra $$ for it when this hasn’t worked since Day One... like 6 or 7 years ago? Come on, figure it out!
By Dboyes99
Unable to pair anything due to stupid logic errors
Useless. The app can find the WiFi module in the pot, but cannot add it to my account BECAUSE YOU DISCONNECTED THE APPS INTERNET ACCESS BY SELECTING A NETWORK THAT ISN'T CONNECTED TO THE OUTSIDE WORLD IN THE PREVIOUS STEP and didn’t restore the settings for the previous connection correctly. (seriously, why does it require an account on a outside server when the app doesn’t support remote access over the Internet?) Hate to break it to ya, guys, but that’s never gonna work... This app is full of logic mistakes like the one above. It needs to be reengineered to think the entire process through and use Bluetooth to do initial setup for the WiFi, then WiFi for the rest. Fortunately, the pot still works on it’s own and the time can be manually set from the panel, so this app can be ignored. Unnecessarily complex and inflexible. Suggestions to developers: needs fixed IP address capability for IPv4 and IPv6 and NTP support as well as proper multi-band WiFi support. Prompt for initial time zone in the PROM setup, and then derive exact location. Have an option to display MAC address for WiFi interface. If you guys need help with this, I’m reasonably priced and available. 🙂
By MKArizona
Unable to connect
When I purchased 2 weeks ago it connected fine. After auto updating firmware inside the app First it lost Time Zone. Then when I tried to reinstall the app ,thinking it may be the reason for the time zone problem, it no longer connects. I reset my router, reset Wifi settings and reset full settings to factory settings in Instant Pot, it still cannot connect . I started thinking somehow new firmware messed up things and no way to change firmware now because i can no longer connect to the device via app. Is Instant Pot Wifi a defective device? There was recent 33% discount in all the stores...Pleas fix
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