The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ketchapp
E-Mail: [email protected]
Website: ๐ Visit Hop Website
Privacy Policy: https://legal.ubi.com/privacypolicy
Developer: Ketchapp
Protect your data and wallet. We investigate the developer's website (Ketchappgames.com), verify they're legit, and uncover hidden scams or complaints.
by MeganDancerr
First off, I didn't even mean to buy this game, I tapped it thinking it was free and my instinct tapped the "ok" button to confirm the purchase, which was my mistake. I don't know how much this app cost, but whatever I paid was completely not worth it. The game itself is not entertaining at all. There is no skill or strategy to form. There are only like 3 gems per game and it takes 200 gems to get a new ball so you basically HAVE to rely on gifts and watching videos to get new balls. If you get lucky one round and get a really high score, it feels impossible to get back to the score. Although the app is somewhat addictive, the pop up ads and videos make it a lot more annoying. Also every time I open the app I have to wait for the Game Center logo to come and go, which is VERY annoying, considering I am in and out of the app frequently. On top of all of these issues I found within the first day of having this app, I didn't even enjoy the actual game. Which is meaningful from me because I usually LOVE this kind of game and I like to play many other Ketchapp games. Nothing against Ketchapp, because every other game I've played by them has been awesome (jumpy being my favorite), this game is just not a hit.
by JENINSTL
This game I thought was amazing until I noticed something weird ( Iโll tell at the end ) the things wrong with the game: 1. It takes 200 gems to get an new ball yet thereโs like 3 in each game ๐ 2. Adds pop up EVERYWHERE like seriously I could be playing it and it will randomly pop up and mess me up! 3. The moving platforms arenโt fair because if u donโt time it right u will fall 4. The videos are so annoying and the ads and having to get a gift if ur lucky or playing the game a million times for 200 gems 5. This game is very addictive but after I found something weird in it I freaked out 6. Just donโt play this game 7. ITS SO CREEPY 8. Itโs almost impossible to get right in the middle and if u do u only get like 5 9. I canโt believe Iโve made nine already 10. OMG THE MOST CREEPIEST WEIRDEST MOST BADDEST THING IS, ( story time ) ok so I was playing the game normally do do do do do and I messed up so I went to the home page right, but thatโs where the creepy part comes, MY EMAIL ADRESS WAS AT THE TOP OF THE HOME SCREEN but it was fading away! It seriously!!!!! ๐๐๐๐๐ข๐ข๐ข๐ข๐คฎ๐คฎ๐คฎ๐ข๐๐ข๐คฎ๐ข๐๐ข๐คฎ๐๐ข๐๐ข๐๐คฎ๐ญ๐ญ๐ญ๐ซ๐ฉ๐ฉ๐๐ข๐ ๐คฌ๐ค๐ซ๐คฏ๐ณ๐ฑ๐ค๐ญ๐ ๐ก๐ญ DONT PLAY HOP
by India534
I really recommend this game if you like ketchapp games, but there are some things I don't like about this app.1)I don't like the pop up ads they are very annoying especially while your playing the game. 2) It sometimes glitches while playing the game and it does mess you up.3) Although, you may get a high score on the game it is almost impossible to catch up to that score (being that the game can be somewhat annoying at times). 4) Also you have to have 200 gems to get one ball (you only get about 3 gems each time you play) unless you watch a lot of videos or get free gifts it takes a very long time to get ONE ball. Over all I would give this app out of 10 a 5/10. Should you get this game? I would say maybe if your okay with the things that are wrong with the game then yes, but if not I don't recommend it.