Contact GlassesOn Support

I wouldn’t waste my time with this app and I’m. Not quite sure who’s been paid to write anything positive about this app. The directions provide fake/ false calibration with a robotic response. In fact, I finally removed my glasses just to see what the automated voice would say. Of course, “right there” she states in her British accent; all the while my eyeglasses were never in the equation. FRAUD FRAUD FRAUD! I’m upset I have to even provide one star versus five negative stars. Do not waste your time.

DON’T USE CREDIT/DEBIT CARD, PICTURE GETS TAKEN!! I used this to test against another pupillary distance measuring app and pretty much got the same result which was great. I found that I did not need to use a magnetic card to get the result, I just used a paper gift card. My concerns come from the end just before it gives the PD result, it asks you to smile and then takes this picture which you’ll never find or see. I was smart enough to have my card turned around with no information showing but what was the picture for and what if I wasn’t smart enough to turn my card around? Why do you ask for a magnetic card which most will choose a credit/debit card with the number indented on the back? What information is this company storing and how are you using it? HUGE CONCERN...

To measure, the app requires a magnetic strip card. In most cases, people will use credit cards found in their wallets. By virtue of taking an image of the card, the app collects your credit card information, partially or fully. It is not clear if the images used are deleted or retained, and if the image scanned are used to extract additional information (e.g. name, card number, exp date, institution, etc) beyond distance/scaling measurements. Normally I would think about these issues before using any app, but now I am regretting having used it knowing a picture of my credit card is on their servers. EDIT: the developer policy states the company will make “reasonable efforts” to apply an obfuscation algorithm on the image for details. It is still not clear if the initial raw images are saved somewhere and how good this algorithm is. 2nd EDIT: developer response is reassuring.