EASY Shopper app not working? crashes or has problems?

EASY Shopper Status

Last Updated on 2024-09-23 by Pentland Firth Software GmbH

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Connection

33.3%

Not working

33.3%

Crashes

16.7%

problems reported in the last 24 hours

24 hour clock ⏰

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Common EASY Shopper Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EASY Shopper app on iOS and Android devices. Solve all EASY Shopper app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EASY Shopper iPhone Issues and Solutions

EASY Shopper iOS app crashes, not working, errors
EASY Shopper iOS app network issues
EASY Shopper on iOS has black/white screen

EASY Shopper Android App Issues and Solutions

EASY Shopper has errors/crashing/not working
EASY Shopper server network connectivity issues
EASY Shopper has black screen

EASY Shopper iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EASY Shopper app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EASY Shopper app crashes or not working on Iphone (iOS):

Close and restart the EASY Shopper app on iPhone
Update EASY Shopper app to the Latest Version for iOS
Uninstall and reinstall EASY Shopper iPhone app
Update your iPhone to the latest iOS version

Fix EASY Shopper on iPhone unable to connect to server/internet connection issues::

To resolve EASY Shopper network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EASY Shopper black/white screen (blank screen) on iPhone:

Follow the EASY Shopper iOS app troubleshooting guide Here →

EASY Shopper Android App Issues and Solutions

Fix EASY Shopper not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EASY Shopper app issues:

Force Stop the EASY Shopper App
1. On android, goto "Settings" » click EASY Shopper app. » click "Force Stop".

Update EASY Shopper to the latest version on PlayStore

Clear EASY Shopper App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EASY Shopper app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EASY Shopper.

Fix EASY Shopper unable to contact server/ EASY Shopper internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EASY Shopper » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EASY Shopper » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EASY Shopper on android.

Solve EASY Shopper black/white screens issue on Android:

Follow the EASY Shopper android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pentland Firth Software GmbH, developers of EASY Shopper.

About this app

The EASY Shopper app connects you to the EASY Shopper Ecosystem. Already available in the best supermarkets and coming soon to your neighbourhood.