Facetune app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
52.5%

Something else
21.3%

Photo/Video
18.0%

Account
3.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Facetune Problems 😠👌🔥

- Charging for two features that were once free

- Having to pay a monthly or annual fee for a subscription of mediocre cheap-looking effects

- Not being able to save a picture you edited using the free option

- Changes to the photo being permanently altered without completely exiting out of the app or refreshing it

  13 Reported Issues: 😵🆘🛟🚨📢

Bilal Ali
2024-05-03

My facetune ai enhance option not working

Unknown
2023-12-23

Facetune ai no longer working need a fix asap

Apryl
2023-10-10

App keeps crashing when trying to edit a video. I’ve tried restarting my phone, deleting and reinstalling my app, etc and nothing works.

Vivian
2023-10-08

app keeps crashing when trying to use reshape

Sarah
2023-04-07

I changed mobile phone and installed the paid version of Facetune. The app no longer has a tab for videos, nor is able to see videos in my folders. Samsung S23 Ultra, Singapore playstore. Previous phone was linked to UK playstore.

Desiree Starks
2022-08-10

I haven’t been able to take a picture in the app for quite some time as the camera icon is no longer there. I can only edit photos I’ve taken through my camera on my phone. This app does not allow me to take pictures from within this app anymore. Please fix as most of us are paying for this app it’s been months now!!

Aneta
2022-08-05

I can’t make a picture anymore. There is no camera icon on my Facetune 2.

Jennifer
2022-08-04

Keeps crashing. Won't open.

Esther Saintil
2022-07-31

I no longer have the option to take a picture in app

Marla
2022-07-05

I no longer have the option to take a picture in app, the camera icon is no longer in the upper left corner.

Ozioma Gertrude Worukwo
2022-06-20

My payment method is unavailable

Alysha Buczek
2022-06-05

The “retouch” feature isn’t working today 😔 When I select any of the options such as “heal”, “whiten”, “smooth” etc. then click the check mark.. it just returns to the original menu at the bottom (where you would click “retouch”..

Yomade
2022-04-24

I been trying to pay so i can have access to the app but it’s not going at all .Please help how do i do it .

Showing 1-13 of 13

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Common Facetune Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lightricks Ltd., developers of Facetune.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Facetune Website

Privacy Policy: https://static.lightricks.com/legal/privacy-policy.html

Developer: Lightricks Ltd.




About this app

Easily whiten teeth, retouch blemishes and acne, contour faces, blur backgrounds, add effects, and so much more – download today and let your natural beauty and glamour glow in every photo, selfie, and video! - You can subscribe for unlimited access to all features and content offered for purchase within this app. - Subscriptions are billed monthly, bi-annually or annually at the rate selected depending on the subscription plan.  Once purchased, refunds will not be provided for any unused portion of the term. - If eligible for free trial and you subscribe before your free trial ends, the rest of your free trial period will be forfeited as soon as your purchase is confirmed.  Alternatively a one time payment plan is available (this is not a subscription). - Subscriptions auto-renew at the cost of the chosen package, unless canceled 24-hours in advance prior to the end of the current period.  Enhance your entire photo at once using one-tap editing or express your unique vision with precision using manual editing to get the look and feel you want.  You may manage your subscription and turn off auto-renewal by going to your Account Settings after purchase.  Per Apple policy, no cancellation of the current subscription is allowed during active subscription period.  The subscription fee is charged to your iTunes account at confirmation of purchase.  Highlight your assets and unleash your creativity! this app is your all-in-one editor for unforgettable results.  Easily edit photos and videos with the world’s premier editor!  Put your poise and personality into every post - show the world what makes you one of a kind!  Subscriptions will start immediately after free trial ends unless canceled at least 24 hours prior to the end of the trial period.