Contact Brinks Home Support

by AnnaJG5

My dad as Alzheimer’s and I know that the salesman could see that because my dad repeats things over and over again. If a salesperson sees that someone forgets and continues to ask the same question, why would they continue to try to make a deal with them. I called my dad to see what he was doing and he says, “this nice man is installing a security system.” I have power of attorney and didn’t know anything about it. So I immediately went over there and my dad didn’t know what was going on and the technician told me that he could tell something wasn’t right. The technician called his boss and the boss said that my brother (who self medicates) said it was okay. No. The salesman doesn’t know what goes on in my family and should never overlook things when they just don’t seem right. After that I has to move my dad to a senior company so he wouldn’t get taken advantage anymore in his house by people who “self medicate” and brinks wants $200 to transfer his account or pay $4000 to get out the contract. This is what people are doing to senior citizens these days. Ridiculous. Not to mention my dad already has ADT! Brinks should have just left it alone and stop the competition that my elderly father now has to pay for.

by Ping Pong Madness

They sell you equipment that is very cheesy . The doorbell camera stopped working after 3 months.
They told me it was my internet so I went out and got a better internet provider well my doorbell camera was still having issues. I went out and bought my own doorbell camera and it worked so I called and and canceled my contract . They had no authorization to withdraw money from my account once the contract ended . But they made 2 withdrawals. I called them and told them they weren’t authorized to take from my account and they wouldn’t not return my money they stole from me . They sell you crap equipment and you can’t even do half the things you want with the system they provide. So if you like being ripped off than chose brinks but if you want a great security system for half the price go with ring or Siri . Big X !!! For brinks

by T Corey

We had ADT for many years and had no issues with our panel, or sensors. We switched to Brink a few days ago and have had multiple false alarms, glass breaking sensors going off in the middle of the night while were asleep, and again the glass breaking sensor going off while we were at work. Both were false alarms. Nothing quite like being deep asleep in the middle of the night counting sheep and then waking up in a panic thinking you're about to count the amount of people trying to break into your house. We were told we were receiving a better / “new and improved” system and better service with Brink, but it’s been nothing but a downgrade, and a hassle, not to mention the phone service, getting hung up on by customer support and waiting on hold for ridiculously long wait times. What a joke, I feel scammed honestly.