Contact snoww Support
Company Name: snoww ltd
About: the social ski tracking app
Headquarters: Barton Upon Humber, North Lincolnshire, United Kingdom.
snoww Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with snoww: track your skiing. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact snoww: track your skiing. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of snoww ltd
Verified email ✔✔
E-Mail: exatools@gmail.com
Website: 🌍 Visit Ski Tracker Website
Privacy Policy: https://examobile.pl/privacypolicy
Developer: Sport & Travel
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Read 3 Customer Service Reviews 😭😔💔
It said I went too fast to be on the leaderboard😭
by Oklahoman Trying His Best
So I went 81 MPH with a snowboard going downhill like a scared antelope running from a cheetah. Like a mouse running from an owl. Like a dog running to see it’s owner.. Such determination would have awarded me the Nobel Peace prize for going so fast and not killing anybody. Just an Oklahoman trying his best. The speed I accomplished would have put me in 1st place on the leaderboard and I would have beat the 2nd place contender by 2 MPH; not a massive margin. However, this app is claiming that 81 MPH is too fast and will not allow for my max speed to be counted on the leaderboard.. it would be naive of me to think that I am the only one to exceed 79 mph, however with the top 4-5 people clocking in at 79 I find it hard to believe they haven’t tried for at least 80. I mean what’s 1 MPH when you’re already going 79 lol. In conclusion, I would like to be included in the leaderboard and not excluded for going too fast. Sincerely, The Oklahoman trying his best.
Distance inaccurate, if phone or watch dies, all data lost
by Kimberly Nasief-Westergren
This has happened multiple times. 1000+ vertical off between this and my epic. 1000+ off between me and my partners distance-and we did all the same slopes.
I have this app on my Iwatch3, and my iPhone 8+. Sometimes the app will just stop. If it stops, all data is lost. If the watch or the phone dies, all data is lost. This is a problem, as phones and watch batteries will run out on the slope. I understand it doesn’t record after the battery dies, but why isn’t the data stored or backed up so that once the power comes back on, it resumes.
Sometimes runs that were completed just disappear. I did well over 4 hours of skiing one day, and it shows 2 runs (instead of the 10 that I did) and a fraction of the vertical covered. I’m going to SkiTracks.
Stats Not Accurate
by Mayhannnah
Snoww is not consistently accurate with any of it’s metrics. I downloaded the watch app hoping it would be more accurate than the phone app, however, they seemed about the same. If you have it recording while on a chair lift or gondola, it will record that as a run occasionally, which is ridiculous because you are clearly going uphill. It also randomly doesn’t record and save runs to a session.
I love the idea of leaderboards and other fun features, however, they are filled with people getting to the top of the leaderboard with cheats like driving.
Overall, if you are at a mountain that has resort specific tracking capabilities like any Epic Mountain don’t waste your time with Snoww.
Have a Problem with snoww: track your skiing? Report Issue
Why should I report an Issue with snoww: track your skiing?
- Pulling issues faced by users like you is a good way to draw attention of snoww: track your skiing to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a snoww: track your skiing customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using snoww: track your skiing.
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