Rokumote app not working? crashes or has problems?

Rokumote Status

Published by yohan teixeira on 2023-10-17

Roky is a remote that allows you to easily control your Roku device directly
from your iPhone / iPad. Compatible with all Roku models, including Roku sticks,
Roku 1, Roku 2, Roku 3, Express, Express +, Roku tv and all other Roku devices.

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Common dislikes about Rokumote app

- The app can be hard to understand and use at first.

- The app has ads, which can be annoying and unnecessary.

- The app may not be compatible with all TV models.

- The company may not respond to customer complaints or issues.

Have a Problem with Rokumote : your Roku TV Remote? Report Issue

Common Rokumote Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rokumote app on iOS and Android devices. Solve all Rokumote app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rokumote iPhone Issues and Solutions

Rokumote iOS app crashes, not working, errors
Rokumote iOS app network issues
Rokumote on iOS has black/white screen

Rokumote Android App Issues and Solutions

Rokumote has errors/crashing/not working
Rokumote server network connectivity issues
Rokumote has black screen

Rokumote iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rokumote app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rokumote app crashes or not working on Iphone (iOS):

Close and restart the Rokumote app on iPhone
Update Rokumote app to the Latest Version for iOS
Uninstall and reinstall Rokumote iPhone app
Update your iPhone to the latest iOS version

Fix Rokumote on iPhone unable to connect to server/internet connection issues::

To resolve Rokumote network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rokumote black/white screen (blank screen) on iPhone:

Follow the Rokumote iOS app troubleshooting guide Here →

Rokumote Android App Issues and Solutions

Fix Rokumote not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rokumote app issues:

Force Stop the Rokumote App
1. On android, goto "Settings" » click Rokumote app. » click "Force Stop".

Update Rokumote to the latest version on PlayStore

Clear Rokumote App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rokumote app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rokumote.

Fix Rokumote unable to contact server/ Rokumote internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rokumote » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rokumote » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rokumote on android.

Solve Rokumote black/white screens issue on Android:

Follow the Rokumote android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at yohan teixeira, developers of Rokumote.

Verified email

Contact e-Mail: [email protected]

66.67% Contact Match

Developer: Roku Inc.

E-Mail: [email protected]

Website: Visit Rokumote Website

About this app

Roky is neither an official Roku product, nor are we affiliated with the Roku company. - The account will be charged for renewal within 24-hours prior to the end of the current period at the cost of the chosen package. - You may cancel a subscription during its free trial period via the subscription setting through your Apple account. Connect your iPhone / iPad to the same WiFi network as your Roku, the application automatically detects the device to control and you can now use your Phone to control your device. Roky is a remote that allows you to easily control your Roku device directly from your iPhone / iPad. Compatible with all Roku models, including Roku sticks, Roku 1, Roku 2, Roku 3, Express, Express +, Roku tv and all other Roku devices. This must be done 24 hours before the end of the subscription period to avoid being charged. The application functions as the original remote control, take advantage of all the features for free. If you have any questions / comments please email us: support@nstx. Please visit for more information on how to proceed. - You may turn off the auto-renewal of your subscription via your Apple Account Settings. - Any unused portion of a free-trial period will be forfeited when the user purchases a subscription.