Contact Zones Support
Company Name: Flask LLP
About: Get the most out of your Apple Watch! Zones monitors your exercise intensity
and visualize it in meaningful ways. Know your activities and be smart about how
you work out.
Zones Customer Service πΏπ€¬π‘π π’π€
Listed below are our top recommendations on how to get in contact with Zones for Training. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Zones for Training. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Flask LLP
50% Contact Match
Developer: Myzone Inc
E-Mail: appfeedback@myzone.org
Website: π Visit Myzone Website
Read 3 Customer Service Reviews πππ
No support - cannot sync settings with Apple Watch
by Frustrated X 1000
I had high hopes for this app for delivering cues when training within customizable heart rate zones. Sadly, the Settings | Sync Now function does not work (always times out), so the Watch version of the app is stuck in its belief that my maximum heart rate is 185. Because of this error, the best this app can do is tap my wrist when I change between preset zones based on a max heart rate of 185. Not the customizable zones I was hoping for. The Watch version of the app does correctly send workout data to both the iPhone Health app, and the iPhone version of this app (so the sync error is not an issue with the Watch app talking to the phone)... There is apparently no option on the website (or in the app) to report bugs. Maybe the developers read one-star reviews and will provide support for the broken Settings | Sync Now feature...
Not accurate
by Rock And Roll Ain't Dead
It contradicts itself and doesn't agree with the health app. For example last week I went for a 40 minute run, a 3 mile hike, and a gym session. In the stats screen it records all of these activities, and if I look at the workout specifically I can see that my heart rate was indeed in zone 1 or higher for all of these, yet in the "time spent in zones" chart, it only shows 69 minutes in zone 1 and 0 in all others, even though when I add the workouts up manually, I have well over 150. And last week it showed about 25 minutes in zone 2 as well.
I've also had it show 200+ minutes for the week on Friday afternoon, then when I go back and look at it the next day it drops to 60-80 something minutes. Basically this app is useless for me since I wanted to use it to track time in HR zones for training. Waste of money.
Lots of glitches
by ATHIIT11
I am a user of this app who had upgraded to Pro. I do HIIT training about 4-5 times a week, and often have to restart in the middle of the my workout for freezing up and not registering my heart rate correctly. Then recently, it stopped transferring data from my watch to the phone. After restarting both iWatch and iPhone, I tried to delete the app and re-install. It lost all of my data. I contacted customer service and they referred me to an online faqs page of whatβs supposed to happen when one tries to delete the app (2 prompts are supposed to show up, the second allowing you to keep your health data). However the second prompt never showed up for me and the app deleted after the first prompt. I tried deleting again as a sanity check since I absolutely do not remember that second prompt, and again it deleted the app after the first prompt. Now my last 6 months of workout data is gone. I guess not the end of the world in the greater scheme of things, but still frustrating that the glitches in the app keeps it from working as itβs supposed to. Will be utilizing a different app, as this one is obviously not trustworthy.
2 stars because itβs great when it actually works.
Have a Problem with Zones for Training? Report Issue
Why should I report an Issue with Zones for Training?
- Pulling issues faced by users like you is a good way to draw attention of Zones for Training to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Zones for Training customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Zones for Training.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
